STARTEK has extensive experience in a number of industries.
Cable & MediaSTARTEK is committed to continue to be major provider in the cable and media industries. We are dedicated to attracting and investing in top industry... More
FinancialThe financial industry sector is no doubt volatile and ever changing. Challenges over the past few years have impacted financial companies' ability to... More
Health ServicesWith changing regulatory demands, market dynamics and customer behavior, health systems are facing unprecedented challenges that require payers,... More
RetailThe retail industry is no longer just brick and mortar structures but has expanded online in an exponential way. The increase in the development of... More
TechnologyKeeping up with the technology industry in this fast paced, evolving world is challenging. New products and services enter the marketplace at... More
TelecommunicationsSTARTEK’s client roster includes some of the world’s largest telecommunications companies, providers of wireless voice, messaging, and data. With... More
EducationWe understand the shift that is taking place within the education space with the advent of new technology, teaching, and students’ learning... More
Energy & UtilitiesThe energy and utilities markets are currently one of the fastest changing industries in the world. STARTEK offers a wide variety of services to meet... More
There's a Brand Warrior Behind Everything We Do.
The Dialogue Model: Turn breakdowns into brand...
Your client’s billing platform has a glitch impacting thousands of customers. Calls are flooding into the contact center and you’ve just learned that the glitch won’t be fixed for 48 hours. You’re thinking to yourself, It will take weeks to...
Engaging for disaster: Ditch metrics-driven...
Since its creation in 2003, the Net Promoter Score (NPS) has asserted itself as a better predictor of brand performance than customer satisfaction. Most contact centers view NPS as a key indicator of performance, creating metrics-driven engagement in...
To start optimizing your client engagement call us at +1 (800) 541-1130.