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Larry Jones, StarTek CEO, shares strategic vision as StarTek celebrates 20th Anniversary
DENVER -- (September 25, 2007) – Formed 20 years ago as a small product packaging and fulfillment company in Greeley, Colorado, StarTek, Inc. (NYSE: SRT) answered the call of the growing customer care industry to build its business. Today, with over 8,000 employees and 19 operational facilities handling over 50 million calls annually, StarTek’s presence is felt throughout North America.
StarTek was founded in 1987 as StarPak, a small product packaging and fulfillment company. Quickly building upon early success, it opened its first customer contact center in Greeley and expanded service offerings to include customer interaction management. In 1997, StarTek went public under the symbol SRT on the New York Stock Exchange, after which the company has grown into one of the leading providers of business process outsourcing and optimization (BPO) services for customer interactions to the communications industry.
“Many things that have made us successful over the past 20 years are still true today,” said Larry Jones, CEO of StarTek. “We continue to focus on delivering consistent service culture across the enterprise. But in the end, it’s truly about our people and our core values of operational excellence, integrity, teamwork and continuous improvement that matters most,” said Jones.
The company continues to be focused on growing revenues and restoring margins in 2007, while preparing the company for significant expansion in 2008. Jones said, “In the past six months, the company has revamped its management team and initiated several growth and margin improvement programs. While today, we are celebrating our past 20 years of success our team is very focused on preparing for accelerated growth and profitability in 2008 and beyond.”
ABOUT STARTEK
StarTek, Inc. (NYSE: SRT) is a leading provider of high value business process outsourcing services to the communications industry. Since 1987 StarTek has partnered with its clients to solve strategic business challenges so that fast-moving businesses can improve customer retention, increase revenues and reduce costs through an improved customer experience. These robust solutions leverage industry knowledge, best business practices, highly skilled agents, proven operational excellence and flexible technology. The StarTek comprehensive service suite includes customer care, sales support, complex order processing, accounts receivable management, technical support and other industry-specific processes. Headquartered in Denver, Colorado, StarTek provides these services from 19 operational facilities in the US and Canada. For more information visit the company's website at www.StarTek.com or contact us at 800-541-1130.