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Leadership

  • Chad Carlson, President & CEO
  • Dave M. Gomez, Senior Vice President, General Counsel, and Secretary
  • Shelia L. Fisher, Senior Vice President, Sales & Marketing
  • Mark J. Veyette, Chief Technology Officer (CTO) and SVP Information Technology (IT)
  • Lisa Weaver, Senior Vice President, Chief Financial Officer, and Treasurer
 
Chad Carlson, President & CEO
Chad Carlson, President & Chief Executive Officer (CEO), has over 22 years experience in management, operations, strategic planning and business development with 15 of the years in the call center industry. He has a track record of successfully leading large global organizations. His most recent experience was as EVP of Global Operations for Sitel in Nashville, Tennessee. Chad’s oversight responsibility for the company included operations of over a billion dollars in revenues in 30+ countries with over 60,000 employees. Prior experience includes four years as COO for Client Logic and over six years with Sykes Enterprises. He received his B. S. in Business Logistics from Pennsylvania State University.

Dave M. GomezDave M. Gomez, SVP, General Counsel, and Secretary
Dave Gomez is senior vice president, general counsel and secretary for  StarTek. Most recently, he was the chief legal officer and chief compliance officer with eTelecare Global Solutions, a Philippine based BPO provider with over 13,000 agents worldwide. From 2005 until 2008, Dave served as General Counsel for ProLink Holdings Corp. and from 2004 to 2005 as Senior Attorney at EaglePicher Incorporated. From 1996 to 2003, he was an associate with the law firm of Quarles & Brady, Streich Lang, LLP in Phoenix, Arizona.  Prior to embarking on his legal career, Dave was a Senior Design Engineer with Loral-Vought Systems and Rockwell International Space Systems Division. Dave holds a Bachelor’s degree in Aeronautical Engineering from Arizona State University, an M.B.A. from Pepperdine University and a Juris Doctorate from The University of Texas School of Law.
 
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Shelia Fisher SVP Sales and MarketingShelia L. Fisher, Senior Vice President, Sales and Marketing 
Shelia L. Fisher is Senior Vice President, Sales and Marketing for StarTek. Shelia has rich history in the BPO industry as well as with insurance and financial service companies.  Shelia began her career in the BPO industry over 25 years ago creating and managing Citicorp’s first customer service and contact center in Florida in the 1980’s. She was most recently Vice President, Synergy Revenue at ACS, a BPO company acquired in February, 2010 by Xerox.  From 2001 to 2010, Shelia served in various roles of increasing responsibility within ACS, including Vice President, Business Process Solutions Group and Sales Director, Global Customer Care with vertical experience ranging from financial services, insurance, consumer goods, retail, healthcare, to telecommunications and travel.  From 2001 to 2003, Shelia was Executive Vice President, Business Development of CyberRep until its acquisition by ACS.  In 1999 she joined Sykes Enterprises, Inc, where she was Senior Business Development Director targeting the financial services, telecommunications and S&P top 500 companies.  Additional experience includes various sales and operational roles in the energy, insurance and banking industries. Her education includes an MBA, State University of New York at Buffalo, BA, English, Drew University and Bank Marketing School, University of Colorado.

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Mark J. Veyette, Chief Technology Officer (CTO) and SVP Information Technology (IT)
Mark J. Veyette, Chief Technology Officer (CTO) and SVP Information Technology (IT), has more than 25 years of experience in the telecommunications, cable and satellite television industries. Mark has a proven track record of leading and transforming technology teams as well as meeting strategic business needs through technology innovation. Prior to joining StarTek, Mark was Vice President of Strategic Accounts for HCL Technologies America, a leading global IT services company. His prior experience also includes positions as Vice President- EIT and IT Governance for T-Mobile USA, Vice President of Operations and Information Technologies for Echostar Communication, LLC, and VP Enterprise Operations, Information Technologies with ATT Broadband. Mark began his career at AT&T and held various positions, the last of which was as director of American Transtech, which provided outsource customer and employee care services to Fortune 500 companies. Mark earned his bachelor’s degree in computer science from Seton Hall University.

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Lisa Weaver, Senior Vice President, Chief Financial Officer, and Treasurer 
Lisa Weaver, Senior Vice President, Chief Financial Officer, and Treasurer has ten years of finance leadership that she brings to StarTek. Prior to joining StarTek, Ms. Weaver held the position of North America CFO with Recall Corporation, a company that provides document management, data protection and document destruction services globally. Prior to joining Recall, Ms. Weaver was with ClientLogic and Sitel Corporation for ten years in various finance leadership positions. Most recently, she was the North America CFO and Global FP&A Leader. Earlier in her career, Ms. Weaver served in varying roles within manufacturing companies such as Purina and Fruit of The Loom. Ms. Weaver holds a BS in Business Administration as a Corporate Finance major from Wayne State University.
 

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