News & Insight

Did you know STARTEK helped an automotive company increase its revenue by $10M? To become a leader in the automotive industry, it takes expertise, innovation, quality, and leadership. This STARTEK client, a major manufacturer of auto and truck parts, has it all, with many decades of success to prove it. Yet, its new chief marketing officer (CMO) knew the company could further improve its performance, particularly when it came to customer service and engagement. Read More
Will Chatbots Replace Humans? Will you soon be “hiring” chatbots to replace your human agents? Read why humans are more important than ever. Read More
Frost & Sullivan Commends STARTEK'S Vision in Introducing Customer Engagement Solutions Based on Scientific Communication Research The STARTEK Advantage System offers a unique approach to Omnichannel, customer service, training, innovation, and analytics produces complete customer lifecycle care solutions. Read More
STARTEK’s Collection Center, Inc. is Now Licensed for Collection Services in All 50 States STARTEK (NYSE:SRT), a leader in business process outsourcing services, announced today that Collection Center, Inc. (CCI), its wholly owned healthcare receivables management firm, is now licensed for collections services in all 50 states. The national reach and presence of CCI provides an increased level of service for its current clients and allows for continued expansion of its footprint for new clients. Read More
Learn How STARTEK Helped a Media Company Increase Its Net Promoter Score Every company would do well to view customer interactions as normal human dialogue, and treat customers as they would friends. A STARTEK client, then the tenth largest multichannel video service provider and sixth largest cable Internet provider in the U.S., wanted to deliver exceptional customer service to beat new competitors entering the market. The media company turned to STARTEK to help it reconnect with its customers and create a single, friendly voice across the company. Read More
STARTEK Celebrates Its 30-year Anniversary in True Brand Warrior Fashion Thirty years ago, STARTEK was founded in Greeley, Colorado, on a simple belief that with hard work and passion for what we do, we could create the maximum value for our stakeholders. Our focus has always been on delivering high-quality solutions to meet our clients’ needs. Though our focus hasn’t changed much since 1987, our company sure has. Today, we have more than 15,000 employees and 21 locations present in five countries.  We have also continued to grow financially and in our service... Read More