News & Insight

5 Ways Brands Can Successfully Reach Customers Through Social Media A strong social media presence is a crucial component of businesses large and small across all types of industries from retail to telecom. STARTEK understands that great social media can improve brand messaging, influence online sentiment and provide a valuable resource for customer service. Today, STARTEK supports social care programs across leading retail, manufacturing, consumer electronics, automotive, technology and ecommerce brands. Through social best practices the team maximizes every... Read More
Five Questions with STARTEK’s New SVP, CFO and Treasurer, Don Norsworthy We recently sat down with Don Norsworthy, STARTEK’s new Senior Vice President, Chief Financial Officer and Treasurer to get his thoughts on a CFOs’ role in today’s digital world, his excitement about joining STARTEK and a fun fact about him. Read More
STARTEK Spotlight: Mansfield Center The brand warriors at the Mansfield Center have a great thing going -- they’re driven, motivated, just competitive enough, and most importantly value one another for the qualities they each bring to the team. The Mansfield site has grown a lot over the past few years and the team has evolved right along with the business while still maintaining their humble and hungry philosophy. Read More
Incorporating New Channels To Your Customer Engagement Strategy Today’s marketers have a variety of distribution channels - from marketing applications to social media networks - available to utilize in their marketing strategy. Empowered consumers pay attention to how brands engage with them across all channels, whether it is through social media, mobile or wearable technology devices. For businesses looking to create a sense of community and retain customers, it's important to create a cohesive journey across multiple touch points both on and offline.... Read More
StarTek, Inc. (“STARTEK”) (SRT), a provider of business process outsourcing services, has appointed Don Norsworthy as senior vice president, chief financial officer and treasurer, effective November 16, 2015. Norsworthy succeeds Lisa Weaver, who has left the company to pursue career opportunities closer to her family in Tennessee. Norsworthy joins STARTEK after serving as CFO and executive vice president of ACCENT Marketing Services, which was acquired by STARTEK in May 2015. Prior to the... Read More
Jeffersonville Center Celebrates 2015 Customer Engagement Week Over 20 years ago Customer Service Week became a nationally recognized event that is celebrated during the first full week of each October. During this special week, organizations celebrate the hard work of their customer-focused employees. Read More