News & Insight

Community Matters is a corporate social responsibility program aimed at engaging employees in charitable local initiatives including health and wellness, hunger and basic needs relief and education advocacy. Each STARTEK location is active in the Community Matters program, which includes volunteering and raising funds for local and national charity organizations. From donating toys, clothes and food to building homes, serving meals and raising funds, the program provides a platform to give back... Read More
The ROI of Employee Engagement STARTEK company culture is fed by the passion, dedication, responsibility and enthusiasm of our Brand Warriors who provide the best possible experience to everyone they reach. The value of relationships is a fundamental core value that permeates every aspect of our culture. Whether it’s with our clients or employees, STARTEK places tremendous focus on building trusted relationships established on mutual respect, cooperation and investment in collaborative success. Read More
STARTEK PCI-DSS 3.1 Certification STARTEK is proud to announce our global PCI-DSS 3.1 certification. Our annual certification is not only critical for our continued operations, but our consistent demonstrated compliance with increasingly stringent PCI standards. At STARTEK, we value our clients and want to ensure we help eliminate risks to their customers. Read More
5 Ways Retailers Can Engage Customers on Social Media Increased mobile connectivity and the growth of social media has created a variety of touch points across all phases of the customer lifecycle from product research to customer support. But are retail brands effectively utilizing social media networks to increase brand visibility and boost sales? Read More
STARTEK Spotlight: Jeffersonville Center Employee, Janet Gore Celebrates 20 Years STARTEK provides incredible customer engagement to some of the world’s most recognizable brands. Each day, our brand Warriors help our clients’ customers get answers to their questions and quickly solve their problems, ensuring those companies are well represented and their brands are protected and promoted. There is a Brand Warrior behind every customer interaction here at STARTEK, and we value our employees’ dedication to providing the best experience to everyone they reach. Read More
A call center in the Lynchburg area is expanding and offering higher salaries to attract more highly skilled workers. Startek is adding 250 positions at its facility in Campbell County. The newly hired workers will handle calls for Startek's clients in the broadband and wireless phone industries. Those jobs need more training and they offer a larger paycheck. Read More