News & Insight

STARTEK Spotlight: Mansfield Center The brand warriors at the Mansfield Center have a great thing going -- they’re driven, motivated, just competitive enough, and most importantly value one another for the qualities they each bring to the team. The Mansfield site has grown a lot over the past few years and the team has evolved right along with the business while still maintaining their humble and hungry philosophy. Read More
Incorporating New Channels To Your Customer Engagement Strategy Today’s marketers have a variety of distribution channels - from marketing applications to social media networks - available to utilize in their marketing strategy. Empowered consumers pay attention to how brands engage with them across all channels, whether it is through social media, mobile or wearable technology devices. For businesses looking to create a sense of community and retain customers, it's important to create a cohesive journey across multiple touch points both on and offline.... Read More
StarTek, Inc. (“STARTEK”) (SRT), a provider of business process outsourcing services, has appointed Don Norsworthy as senior vice president, chief financial officer and treasurer, effective November 16, 2015. Norsworthy succeeds Lisa Weaver, who has left the company to pursue career opportunities closer to her family in Tennessee. Norsworthy joins STARTEK after serving as CFO and executive vice president of ACCENT Marketing Services, which was acquired by STARTEK in May 2015. Prior to the... Read More
Jeffersonville Center Celebrates 2015 Customer Engagement Week Over 20 years ago Customer Service Week became a nationally recognized event that is celebrated during the first full week of each October. During this special week, organizations celebrate the hard work of their customer-focused employees. Read More
Greater Cincinnati Firm to Add 130 Workers After Landing New Contract A Greater Cincinnati firm that could eventually employ nearly 700 people is starting a new hiring surge. STARTEK USA Inc. (NYSE: SRT) is looking for 130 new employees, including 50 to 75 to service a new client that will have customer support based in its new Hamilton call center. Read More
State of the City Gives Snapshots of the Past, Present, Future HAMILTON — Hamilton is going to be bold, beautiful and a magnet for jobs and job seekers, according to the blueprint laid out for the city in the next five years by City Manager Joshua Smith and Mayor Patrick Moeller at the sold-out 2015 State of the City Address held at the Courtyard By Marriott Hamilton Thursday afternoon. Read More