News & Insight

Survey Says: Digital Communication Dominates Customer Engagement The way consumers interact with brands is changing quickly as new mobile devices, wearable technology and social media platforms continue to enter the market. Digital and social media now dominate customer engagement, which makes it imperative for brands to understand how customers prefer interacting on different channels. Understanding more about how, when and why customers connect with companies digitally helps brands identify the best channels, messages and engagement strategies to deepen... Read More
STARTEK to Present at the 2016 CCNG Executive Summit During the Digital Care session, Weingardt will discuss the importance of meeting your customers in their channel of choice. Customers expect a personalized engagement that is seamless and consistent across all touchpoints, and they expect to engage whenever and however they want with brands. In response, companies must embrace an omnichannel approach to customer engagement to drive loyalty, maximize revenue, and create competitive differentiation. Read More
STARTEK Brand Warriors Empathize Our Brand Warriors are made up of many core values including their ability to empathize, not only externally, but internally as well. Possessing and practicing this ability builds strong relationships between employees, customers and clients. Understanding what another employee might be going through represents the core value of being able to empathize. Read More
Our President & CEO Rings the Closing Bell at NY Stock Exchange Earlier this week, our very own President and CEO, Chad Carlson, joined the prestigious list of celebrities and executives to stand behind the New York Stock Exchange podium to close the bell. Read More
Financial Industry Trends To Watch Advancements in digital experiences, mobile accessibility, data analytics, innovation and customer experiences are significantly changing the way consumers manage their finances. Here are a three major trends shaping the future of the finance industry. Read More
STARTEK Employees Trade in Headsets for Running Shoes to Raise Funds for the American Cancer Society Over the past three months, STARTEK employees made donations for “dress down” days, prime parking space raffles, bake sales and chair massages along with holding a Zumbathon and competitive dime drive. Additionally, they took turns walking and running the track over a 12-hour period starting Saturday afternoon. Fifty-six teams in total participated this year in the Weld County Relay For Life event and raised over $162,000. STARTEK achieved second place under the team size category of 16... Read More