At Adastral Park in Ipswich, BT’s new research labs are set to trial “ultra-fast” broadband that could reach speeds of one Gigabit per second (equivalent to 1000 Megabits per second). If achieved, it would represent a significant upgrade on the current fastest internet available for personal use, which in the UK, is supplied by Virgin Media at speed of 152Mbps.
BT are attempting to achieve their results using G.Fast, a new standard approved by the ITU (International Telecommunication...
T-Mobile's cellular performance improved in the first half of 2014, while Sprint fell to the bottom of the rankings for the big four carriers, RootMetrics said.
T-Mobile has moved into third place among the big four cellular carriers in the United States, while Sprint has fallen to the number four spot, according to the results of new tests performed by RootMetrics, an independent mobile analytics firm.
Still in the number-one and number-two spots in the rankings are Verizon Wireless and...
The Science of Dialogue: STARTEK’s Dialogue...
Human dialogue science is the future of contact centers. Genuine human dialogue has a more powerful influence over customer experience outcomes than all other factors combined. This powerful human element can make or break your customer brands....
Q&A With Ted Nardin, STARTEK Ideal Dialogue Expert
The Science of Dialogue: STARTEK’s Dialogue Expert, Ted Nardin, discusses the future of contact centers.
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