StarTek, Inc. (“STARTEK”) (SRT), a leading provider of omnichannel customer engagement solutions, celebrates the 10-year anniversary of strategic partnership and key successes in customer engagement with BJ’s Wholesale Club, a leading operator of warehouse clubs in the Eastern United States.
STARTEK, Inc. (STARTEK) (NYSE: SRT), a provider of high-value business process outsourcing services, has been invited to present at the 27th Annual ROTH Capital Partners Conference being held March 9-11, 2015 at The Ritz-Carlton, Laguna Niguel in Dana Point, California.
It Takes a Village: The secret behind why CX...
The old African proverb says it takes a village to raise a child, leveraging the cultural context of community. The same is true in the call center to improve customer experience metrics. Why have customer experience metrics remained flat despite...
The Evolving Patient Experience
Consumers have never had more choices when it comes to interacting with organizations. They demand service when they want it, how they want it and where they want it.
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