People love to talk. They love to share the good, the bad and everything in between with their networks, in-person and digitally on websites such as Facebook, Twitter, Yelp. People crave attention. When a consumer reaches out to a brand through a social media channel, what’s the best way for the company to respond to their consumers? Here’s a primer with 5 tips to successfully engage with your customers through social media.
It Pays to Connect with Dialogue
Your engagement specialists must be able to connect uniquely as a human to your customers. Tasked with improving overall customer experience (CX) metrics, you know there’s something different that your engagement specialists should be doing when it...
STARTEK Recruiting to Fill 330 Jobs in Myrtle...
STARTEK (NYSE: SRT), a leader in business process outsourcing services, is immediately hiring full time employees at its Myrtle Beach engagement center to support a telecommunications client. The company is seeking to fill 115 positions this month...
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