People love to talk. They love to share the good, the bad and everything in between with their networks, in-person and digitally on websites such as Facebook, Twitter, Yelp. People crave attention. When a consumer reaches out to a brand through a social media channel, what’s the best way for the company to respond to their consumers? Here’s a primer with 5 tips to successfully engage with your customers through social media.
Did you know STARTEK helped an automotive company...
To become a leader in the automotive industry, it takes expertise, innovation, quality, and leadership. This STARTEK client, a major manufacturer of auto and truck parts, has it all, with many decades of success to prove it. Yet, its new chief...
Will Chatbots Replace Humans?
Will you soon be “hiring” chatbots to replace your human agents? Read why humans are more important than ever.
To start optimizing your client engagement call us at +1 (800) 541-1130.