StarTek, Inc. (“STARTEK”) (SRT), a provider of business process outsourcing services, has appointed Don Norsworthy as senior vice president, chief financial officer and treasurer, effective November 16, 2015. Norsworthy succeeds Lisa Weaver, who has left the company to pursue career opportunities closer to her family in Tennessee. Norsworthy joins STARTEK after serving as CFO and executive vice president of ACCENT Marketing Services, which was acquired by STARTEK in May 2015. Prior to the...
Over 20 years ago Customer Service Week became a nationally recognized event that is celebrated during the first full week of each October. During this special week, organizations celebrate the hard work of their customer-focused employees.
Personalization in the Age of Automation
Being called by your first name, reward points, special member advantages, timely discounts – let’s face it. We love it. As consumers, we want brands to cater to our individual needs and wants. Feeling special gives us that warm, fuzzy feeling...
Do it For the Gram
Heart hands at sunset, toes in the sand, the perfect video angle of the candy falling out of the piñata cake your friend just cut; apply the right filter and post. You’ve probably seen these types of images multiple times on Instagram. Millions...
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