Today’s marketers have a variety of distribution channels - from marketing applications to social media networks - available to utilize in their marketing strategy. Empowered consumers pay attention to how brands engage with them across all channels, whether it is through social media, mobile or wearable technology devices. For businesses looking to create a sense of community and retain customers, it's important to create a cohesive journey across multiple touch points both on and offline....
Customer Satisfaction Soars with Authentic...
A leading travel company trained its employees to use principles of human communication science. The result? Everyone loves it.
Dialogue Drives the Outcomes that Matter
Scripts are so 2010. Authentic human dialogue drives the customer care outcomes that companies need today.
To start optimizing your client engagement call us at +1 (800) 541-1130.