We recently sat down with Don Norsworthy, STARTEK’s new Senior Vice President, Chief Financial Officer and Treasurer to get his thoughts on a CFOs’ role in today’s digital world, his excitement about joining STARTEK and a fun fact about him.
The brand warriors at the Mansfield Center have a great thing going -- they’re driven, motivated, just competitive enough, and most importantly value one another for the qualities they each bring to the team. The Mansfield site has grown a lot over the past few years and the team has evolved right along with the business while still maintaining their humble and hungry philosophy.
It Takes a Village: The secret behind why CX...
The old African proverb says it takes a village to raise a child, leveraging the cultural context of community. The same is true in the call center to improve customer experience metrics. Why have customer experience metrics remained flat despite...
The Evolving Patient Experience
Consumers have never had more choices when it comes to interacting with organizations. They demand service when they want it, how they want it and where they want it.
To start optimizing your client engagement call us at +1 (800) 541-1130.