What do Olympic athletes and STARTEK’s team members have in common? Both are determined, focused, committed and have a very strong work ethic – they are great team players and love what they do.
The annual STARTEK Leadership Summit brought leaders from across the company to Denver to discuss STARTEK’s strategic objectives and measurements of success; each department’s vision and goals; and how to empower each individual’s role in the organization.
A strong social media presence is a crucial component of businesses large and small across all types of industries from retail to telecom. STARTEK understands that great social media can improve brand messaging, influence online sentiment and provide a valuable resource for customer service. Today, STARTEK supports social care programs across leading retail, manufacturing, consumer electronics, automotive, technology and ecommerce brands. Through social best practices the team maximizes every...
It Takes a Village: The secret behind why CX...
The old African proverb says it takes a village to raise a child, leveraging the cultural context of community. The same is true in the call center to improve customer experience metrics. Why have customer experience metrics remained flat despite...
The Evolving Patient Experience
Consumers have never had more choices when it comes to interacting with organizations. They demand service when they want it, how they want it and where they want it.
To start optimizing your client engagement call us at +1 (800) 541-1130.