Brands are using self-service technology in an effort to give consumers more convenience and a personalized experience, while also reducing human error. As consumers’ buying power continues to evolve, brands are on the hunt for new avenues to maintain open communication with digitally savvy consumers. As new support systems are integrated into customer engagement experiences, innovative DIY tools are attracting a new generation of consumers who want a more tailored brand experience.
At STARTEK, we place a tremendous amount of focus on building trusted relationships that are established on a foundation of mutual respect, cooperation, and investment in one another’s success. It’s at the very heart of our Brand Warrior calling – to stand behind every team member so that you can stand behind every client brand. This is especially important during times when our employees face hardship.
Emerging technology and recent healthcare reform policies have propelled the industry to a point where consumers and providers alike are adopting ways to make patient care more convenient, accessible and cost-effective for everyone.
5 Travel Trend Predictions to Watch in 2017
Increased mobile connectivity and the rise of digital devices will continue to drive emerging travel tech trends in the year ahead.
Thanks to new technology and 24/7 connectivity, travel brands, airlines and hotels must integrate new customer...
How Mobile User Device Data is Driving Marketing
Increased mobile use provides marketers with a wealth of data from apps including insight on user behavior, habits, preferences and location. With an influx of new information about target audiences accessible via mobile, brands must determine how to...
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