News & Insight

Archives: March, 2016
Self-Service Technology and the Future of Customer Engagement Brands are using self-service technology in an effort to give consumers more convenience and a personalized experience, while also reducing human error. As consumers’ buying power continues to evolve, brands are on the hunt for new avenues to maintain open communication with digitally savvy consumers. As new support systems are integrated into customer engagement experiences, innovative DIY tools are attracting a new generation of consumers who want a more tailored brand experience. Read More
STARTEK Warriors in Need Program At STARTEK, we place a tremendous amount of focus on building trusted relationships that are established on a foundation of mutual respect, cooperation, and investment in one another’s success. It’s at the very heart of our Brand Warrior calling – to stand behind every team member so that you can stand behind every client brand. This is especially important during times when our employees face hardship. Read More
5 Healthcare Trends to Watch in 2016 Emerging technology and recent healthcare reform policies have propelled the industry to a point where consumers and providers alike are adopting ways to make patient care more convenient, accessible and cost-effective for everyone. Read More