STARTEK provides incredible customer engagement to some of the world’s most recognizable brands. Each day, our brand Warriors help our clients’ customers get answers to their questions and quickly solve their problems, ensuring those companies are well represented and their brands are protected and promoted. There is a Brand Warrior behind every customer interaction here at STARTEK, and we value our employees’ dedication to providing the best experience to everyone they reach.
A call center in the Lynchburg area is expanding and offering higher salaries to attract more highly skilled workers.
Startek is adding 250 positions at its facility in Campbell County.
The newly hired workers will handle calls for Startek's clients in the broadband and wireless phone industries. Those jobs need more training and they offer a larger paycheck.
We’re Not Mind Readers – Why Communication...
You’ve tried everything, but nothing you’ve implemented seems to have a significant or lasting impact on your customer satisfaction metrics. While standard approaches may help you meet certain goals like average handle time (AHT), they don’t...
Building Rapport – Is it an Art Form?
They say you never get a second chance to make a first impression. While the average first impression is typically created within half a minute, in the engagement (contact) center, that timeframe is dwindled to mere seconds. Something as seemingly...
To start optimizing your client engagement call us at +1 (800) 541-1130.