Earlier this week, our very own President and CEO, Chad Carlson, joined the prestigious list of celebrities and executives to stand behind the New York Stock Exchange podium to close the bell.
Advancements in digital experiences, mobile accessibility, data analytics, innovation and customer experiences are significantly changing the way consumers manage their finances. Here are a three major trends shaping the future of the finance industry.
It’s That Time of Year: Is Your Engagement...
Are your engagement centers ready for the Black Friday/Cyber Monday onslaught? It’s predicted to be bigger than ever.
3 Big Trends for Customer Service in 2018
Looking into our crystal ball for 2018, we see technology making way for humans in the engagement center.
To start optimizing your client engagement call us at +1 (800) 541-1130.