STARTEK, a global leader in business process outsourcing services, is immediately hiring full time and part time employees at its Greeley engagement center to support several Gourmet Food clients. The company is seeking to fill a total of 200 positions by the end of the year, including customer service representatives, supervisors, managers and support staff.
What’s behind the personalization hype?...
Keep your consumers coming back with true personalization. Do your employees have ability to read the consumers’ needs and craft conversations? Or have we been here before with that same cookie-cutter approach?
Is Robotic Process Automation the Missing Piece of...
What do robots and the back office have to do with customer experience and satisfaction? A lot, it turns out.
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