‘Tis the season for holiday steals, deals, sales and promotions. The holiday shopping season brings retail brands the opportunity to drive sales, maximize revenue, and strengthen their customer engagement. Every customer interaction offers the opportunity to create a positive brand experience and drive brand loyalty.
Beliefs have the capacity to serve as a company compass, providing clear direction when faced with important decisions, dilemmas and everyday interactions. Values align with beliefs within thriving organizations which is why STARTEK emphasizes key core values to foster a greater sense of community among our employees.
For Payers and PBMs, Being Consumer-Centric...
Think being consumer-centric is enough to drive member satisfaction and loyalty? Payers and PBMs need to think again.
Social Media Out of Control
The responsibility for social media falls squarely in the marketing department, right? Not anymore. You’ve surely heard pundits use the phrase “customer service is the new marketing” over the past five years or so. Well today, with customers...
To start optimizing your client engagement call us at +1 (800) 541-1130.