Advancements in digital communication and intelligent engagement will continue to drive customer interactions in the year ahead, using insights and data from the expanding network of connectivity to better understand customer behavior, habits and preferences. 2017 will focus on harnessing big data to help brands improve and personalize customer experience. Here are four customer engagement predictions for 2017.
STARTEK local centers around the country are doing their part to give back to their local communities this holiday season. From collecting cans for food drives to donating clothing, toys and other essentials, Community Matters for STARTEK Brand Warriors, especially during the holidays. Here is what some of our local centers did for the Thanksgiving holiday:
5 Travel Trend Predictions to Watch in 2017
Increased mobile connectivity and the rise of digital devices will continue to drive emerging travel tech trends in the year ahead.
Thanks to new technology and 24/7 connectivity, travel brands, airlines and hotels must integrate new customer...
How Mobile User Device Data is Driving Marketing
Increased mobile use provides marketers with a wealth of data from apps including insight on user behavior, habits, preferences and location. With an influx of new information about target audiences accessible via mobile, brands must determine how to...
To start optimizing your client engagement call us at +1 (800) 541-1130.