Advancements in digital communication and intelligent engagement will continue to drive customer interactions in the year ahead, using insights and data from the expanding network of connectivity to better understand customer behavior, habits and preferences. 2017 will focus on harnessing big data to help brands improve and personalize customer experience. Here are four customer engagement predictions for 2017.
STARTEK local centers around the country are doing their part to give back to their local communities this holiday season. From collecting cans for food drives to donating clothing, toys and other essentials, Community Matters for STARTEK Brand Warriors, especially during the holidays. Here is what some of our local centers did for the Thanksgiving holiday:
Retailers – Are you Primed for Success?
On July 16, Amazon will host its annual Prime Day – a one-day only global shopping event exclusively for Prime members. Introduced in 2015 in part to celebrate Amazon’s 20th anniversary, Prime Day has grown into an online phenomenon where...
Universal Agents Trained In The Science Of...
In today’s digital society, consumers and businesses need the latest voice, data, internet and video services to stay connected with each other and with the world. But when STARTEK’s client, a leading communications provider, noticed repeat...
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