StarTek, Inc. (“STARTEK”) (NYSE: SRT), a provider of business process outsourcing services, was added to the Russell 2000® Index at the conclusion of the Russell Indexes’ annual reconstitution. The Russell 2000 is a subset of the broad-market Russell 3000® Index.
Marketing owns social media, right? Well, not anymore. Now that customers are flocking to social media for customer service, it’s become an extremely powerful customer care channel. Are you ready?
STARTEK (NYSE: SRT), a leader in business process outsourcing services, is immediately hiring full-time and part-time employees at its Greeley engagement center to support, a phone, television, internet and home security services company, and a home warranty services company. STARTEK is seeking to fill a total of 100 Engagement Specialists (Agents) and Claims Management positions by July 2017. The new positions offer flexible scheduling, both full- and part-time, and include newly-created shifts...
What’s behind the personalization hype?...
Keep your consumers coming back with true personalization. Do your employees have ability to read the consumers’ needs and craft conversations? Or have we been here before with that same cookie-cutter approach?
Is Robotic Process Automation the Missing Piece of...
What do robots and the back office have to do with customer experience and satisfaction? A lot, it turns out.
To start optimizing your client engagement call us at +1 (800) 541-1130.