News & Insight

Archives: August, 2017
Did you know STARTEK helped an automotive company increase its revenue by $10M? To become a leader in the automotive industry, it takes expertise, innovation, quality, and leadership. This STARTEK client, a major manufacturer of auto and truck parts, has it all, with many decades of success to prove it. Yet, its new chief marketing officer (CMO) knew the company could further improve its performance, particularly when it came to customer service and engagement. Read More
Will Chatbots Replace Humans? Will you soon be “hiring” chatbots to replace your human agents? Read why humans are more important than ever. Read More
Frost & Sullivan Commends STARTEK'S Vision in Introducing Customer Engagement Solutions Based on Scientific Communication Research The STARTEK Advantage System offers a unique approach to Omnichannel, customer service, training, innovation, and analytics produces complete customer lifecycle care solutions. Read More
STARTEK’s Collection Center, Inc. is Now Licensed for Collection Services in All 50 States STARTEK (NYSE:SRT), a leader in business process outsourcing services, announced today that Collection Center, Inc. (CCI), its wholly owned healthcare receivables management firm, is now licensed for collections services in all 50 states. The national reach and presence of CCI provides an increased level of service for its current clients and allows for continued expansion of its footprint for new clients. Read More