MANSFIELD – Call center companies are one of the largest job creators in Ohio, according to state records.
According to the Bureau of Labor Statistics, there were more than 82,000 customer service representatives working in Ohio in May 2014 compared with nearly 78,000 in 2013. According to jobs4america, a business coalition that advocates for moving call center jobs to the U.S., Ohio is ranked as one of the top 10 states for call center employment in the country.
With Startek and Infocision being the largest call centers in the area, the call center job market is employing many people in Richland County.
Tom Luther, site director at Startek, said the company’s West Fourth Street location employs 625 people and serves seven clients. He said Startek has 22 locations across six countries.
Luther said Startek is a workplace for everyone that’s not seasonal.
Your engagement specialists must be able to connect uniquely as a human to your customers. Tasked with improving overall customer experience (CX) metrics, you know there’s something different that your engagement specialists should be doing when it...
STARTEK Recruiting to Fill 330 Jobs in Myrtle...
STARTEK (NYSE: SRT), a leader in business process outsourcing services, is immediately hiring full time employees at its Myrtle Beach engagement center to support a telecommunications client. The company is seeking to fill 115 positions this month...
To start optimizing your client engagement call us at +1 (800) 541-1130.