LYNCHBURG, Va. - A call center in the Lynchburg area is expanding and offering higher salaries to attract more highly skilled workers.
Startek is adding 250 positions at its facility in Campbell County.
The newly hired workers will handle calls for Startek's clients in the broadband and wireless phone industries. Those jobs need more training and they offer a larger paycheck.
Certain positions will now pay as much as $11.00 per-hour.
Here is a breakdown of the salary changes:
Level 1 Customer Care Representatives:
- Currently earning $9 will receive a base rate increase to $10.50
- Those earning $9.50 per hour will receive a 12 percent increase
Level 2 Customer Care Representatives:
- Currently earning less than $11 will receive a base rate increase to $11
"We always say that we hire for attitude and train for skill, so we are definitely looking for those who are genuinely interested in engaging with our clients and can demonstrate and give them that 'wow' effect," said Mireille De Bruycker, engagement center director for Startek's Lynchburg facility.
The new wages went into effect March 21. Anyone interested in the new positions can apply online atwww.startek.com/careers or in person at their call center on Waterlick Road.
In today’s changing landscape of higher education, maintaining strong relationships with students can be a difficult assignment. Overall enrollment is on the decline while the cost of higher education continues to rise. Competition is stiff to...
Class is in Session – How to Create the Ideal...
Transitions in life can be both exciting and nerve-racking, especially when it comes to education. Whether a learner is deciding to enroll in a higher education program or a parent is deciding to home school their children, it’s often a very...
To Start Optimizing your Customer Experience, call us at +1 (800) 541-1130.