Think being consumer-centric is enough to drive member satisfaction and loyalty? Payers and PBMs need to think again.
Gogo Partners with Startek to Deliver Customer...
As the leader in inflight Internet services, Gogo keeps passengers connected and entertained on thousands of aircraft operated by leading global commercial airlines such as United, Delta, Alaska, Virgin America, and Japan Airlines as well as on...
Chit-Chat is Nice, But Good Dialogue Drives...
It takes good dialogue to drive customer satisfaction. What’s good dialogue, you say? Here’s a hint: it’s not chit-chat.
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