STARTEK teams across the country helped their local communities get ready for another exciting school year ahead. The STARTEK Hamilton Center partnered with The Fitton Center as well as other local businesses and organizations to give away free school supplies and haircuts to Hamilton City Schools students. Children and their parents flocked to the event after seeing updates on social media, forming a massive line for the free school supplies including notebooks, pens and book bags.
Emerging technology is paving the way for digital learning and online education. According to a recent survey, one in four students are taking at least one distance education course, and over 2.8 million students are taking courses exclusively online. In response, educational institutions are faced with the challenge of providing ongoing quality student care while simultaneously cutting costs and increasing operational efficiency.
STARTEK is proud to announce our global PCI-DSS 3.1 certification. Our annual certification is not only critical for our continued operations, but our consistent demonstrated compliance with increasingly stringent PCI standards. At STARTEK, we value our clients and want to ensure we help eliminate risks to their customers.
It Takes a Village: The secret behind why CX...
The old African proverb says it takes a village to raise a child, leveraging the cultural context of community. The same is true in the call center to improve customer experience metrics. Why have customer experience metrics remained flat despite...
The Evolving Patient Experience
Consumers have never had more choices when it comes to interacting with organizations. They demand service when they want it, how they want it and where they want it.
To start optimizing your client engagement call us at +1 (800) 541-1130.