News & Insight

Category: Health Services
Personalization is Essential in Healthcare Consumers are coming to healthcare interactions today with heightened expectations for personalized, easy, and convenient experiences. However, when consumers reach out to their healthcare provider, it’s usually emotionally charged and anything but easy. The stakes are high for healthcare consumers – increased premiums, out-of-pocket expenses, and denied coverage for certain conditions. But the stakes are equally high for healthcare providers as they strive to drive higher revenue and... Read More
Keeping Your Receivables and Cash Flow Healthy While Complying with Regulations With consumers bearing more of the financial responsibility for their healthcare, keeping receivables healthy creates challenges for healthcare organizations. Read More
The Evolving Patient Experience Consumers have never had more choices when it comes to interacting with organizations. They demand service when they want it, how they want it and where they want it. Read More
Community Matters is a corporate social responsibility program aimed at engaging employees in charitable local initiatives including health and wellness, hunger and basic needs relief and education advocacy. Each STARTEK location is active in the Community Matters program, which includes volunteering and raising funds for local and national charity organizations. From donating toys, clothes and food to building homes, serving meals and raising funds, the program provides a platform to give back... Read More
5 Healthcare Trends to Watch in 2016 Emerging technology and recent healthcare reform policies have propelled the industry to a point where consumers and providers alike are adopting ways to make patient care more convenient, accessible and cost-effective for everyone. Read More