Community Matters is a corporate social responsibility program aimed at engaging employees in charitable local initiatives including health and wellness, hunger and basic needs relief and education advocacy. Each STARTEK location is active in the Community Matters program, which includes volunteering and raising funds for local and national charity organizations. From donating toys, clothes and food to building homes, serving meals and raising funds, the program provides a platform to give back...
Emerging technology and recent healthcare reform policies have propelled the industry to a point where consumers and providers alike are adopting ways to make patient care more convenient, accessible and cost-effective for everyone.
For Payers and PBMs, Being Consumer-Centric...
Think being consumer-centric is enough to drive member satisfaction and loyalty? Payers and PBMs need to think again.
Social Media Out of Control
The responsibility for social media falls squarely in the marketing department, right? Not anymore. You’ve surely heard pundits use the phrase “customer service is the new marketing” over the past five years or so. Well today, with customers...
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