News & Insight

Category: Press Releases
CX Leader Aegis Wins SHRM India Excellence Award for Diversity & Inclusion - Again Aegis, a Startek Company (NYSE: SRT) and global leader in customer experience management, today announced that for the sixth time in seven years it has received an HR Excellence Award from the Society for Human Resource Management (SHRM) India for Excellence in Diversity and Inclusion. The SHRM HR Excellence Awards were created to recognize organizations that put people first, deliver future-focused excellence in the field of People Management, and understand the importance of human capital as a... Read More
STARTEK Survey Confirms Chatbots, AI Not the End of Call Center Human Interactions Research shows digital-first lifestyle Millennials want to interact with humans too. Read More
Frost & Sullivan Commends STARTEK'S Vision in Introducing Customer Engagement Solutions Based on Scientific Communication Research The STARTEK Advantage System offers a unique approach to Omnichannel, customer service, training, innovation, and analytics produces complete customer lifecycle care solutions. Read More
STARTEK’s Collection Center, Inc. is Now Licensed for Collection Services in All 50 States STARTEK (NYSE:SRT), a leader in business process outsourcing services, announced today that Collection Center, Inc. (CCI), its wholly owned healthcare receivables management firm, is now licensed for collections services in all 50 states. The national reach and presence of CCI provides an increased level of service for its current clients and allows for continued expansion of its footprint for new clients. Read More
STARTEK Announces Partnership With TriageLogic STARTEK, a leader in business process outsourcing services today announced a partnership with URAC accredited TriageLogic® to expand its medical triage solutions and provider medical support services. The partnership allows STARTEK to provide healthcare clients with an enhanced solution to evaluate and treat patients utilizing 24/7 medical triage based on the gold standard Schmitt-Thompson protocols by registered nurses. Read More
Everest Group Names Startek as a Major Contender in the 2017 Contact Center Outsourcing Peak Matrix™ Assessment STARTEK [NYSE: SRT], a leader in business process outsourcing services, today announces being named a Major Contender in Everest Group’s 2017 Contact Center Outsourcing Peak Matrix™ Assessment. PEAK Matrix assessments provide comparative assessments of providers, locations, products and solutions within various market segments. The key objective of this research was to evaluate and map CCO service providers’ capabilities to provide strategic decision support for service providers and... Read More