According to research from ACCENT Marketing now STARTEK, the key to a successful customer engagement strategy on social media is to understand how Facebook, Twitter and other social channels are used by consumers.
According to research conducted by ACCENT now STARTEK, the key to a successful customer engagement strategy via wearable technology is to first understand how consumers use wearable technology. From fitness monitors to smart watches to clothing, wearable tech is the new frontier in customer engagement.
For more than a year, Intel's 14-nanometer Broadwell, the successor to its Haswell microarchitecture, has been consistently delayed — due in part to early-stage manufacturing snafus. But recently Intel gave a glimpse of this incredibly tiny powerhouse, and the computing future it will introduce in its wake.
It’s That Time of Year: Is Your Engagement...
Are your engagement centers ready for the Black Friday/Cyber Monday onslaught? It’s predicted to be bigger than ever.
3 Big Trends for Customer Service in 2018
Looking into our crystal ball for 2018, we see technology making way for humans in the engagement center.
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