News & Insight

Gogo Partners with Startek to Deliver Customer Care at 35,000 Feet

As the leader in inflight Internet services, Gogo keeps passengers connected and entertained on thousands of aircraft operated by leading global commercial airlines such as United, Delta, Alaska, Virgin America, and Japan Airlines as well as on thousands of private aircraft, including those of the largest fractional ownership operators. Because enhancing the experience for both passengers and crew strikes at the core of Gogo’s mission, company leaders knew early on that fast and effective customer service would be crucial to success.

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