Over 20 years ago Customer Service Week became a nationally recognized event that is celebrated during the first full week of each October. During this special week, organizations celebrate the hard work of their customer-focused employees.
Last month the Jeffersonville engagement center, with a STARTEK-spin, celebrated “Customer Engagement Week” October 5-9. From dressing up to as a favorite rock star to participating in the “Overcoming Barriers” obstacle course to a Pie-in-the-Face fundraiser, the week was filled with laughter and teambuilding.
2015 Customer Engagement Week wrapped up with Food Truck Friday that featured local fare and good conversation among the entire Jeffersonville engagement center. We were truly thrilled with all the participation throughout the week, and we’re looking forward to celebrating our engagement specialists next year!
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Social Media Out of Control
The responsibility for social media falls squarely in the marketing department, right? Not anymore. You’ve surely heard pundits use the phrase “customer service is the new marketing” over the past five years or so. Well today, with customers...
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