Over 20 years ago Customer Service Week became a nationally recognized event that is celebrated during the first full week of each October. During this special week, organizations celebrate the hard work of their customer-focused employees.
Last month the Jeffersonville engagement center, with a STARTEK-spin, celebrated “Customer Engagement Week” October 5-9. From dressing up to as a favorite rock star to participating in the “Overcoming Barriers” obstacle course to a Pie-in-the-Face fundraiser, the week was filled with laughter and teambuilding.
2015 Customer Engagement Week wrapped up with Food Truck Friday that featured local fare and good conversation among the entire Jeffersonville engagement center. We were truly thrilled with all the participation throughout the week, and we’re looking forward to celebrating our engagement specialists next year!
Dialogue in the Retail Sector
With the proliferation of online retail possibilities, brick and mortar stores are confronted with new challenges. More specifically, retail stores rarely can compete with online prices, can’t offer the same array of products, and seldom provide...
Retailers – Are you Primed for Success?
On July 16, Amazon will host its annual Prime Day – a one-day only global shopping event exclusively for Prime members. Introduced in 2015 in part to celebrate Amazon’s 20th anniversary, Prime Day has grown into an online phenomenon where...
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