For many patients on the road to recovery, navigating the journey from hospitalization to at-home care can be a bumpy ride. It’s especially challenging for patients who must maneuver through the complexities of ordering and using medical devices at home. STARTEK’s client, a leading home medical equipment provider, is all too aware that this process can evoke fear and anxiety in patients at a time when they are most vulnerable. That’s why the healthcare company engaged STARTEK to help improve the quality of life for its patients by redesigning its hiring, training, and customer care strategies and processes to align with the patient journey.
The automotive industry is undergoing a transformation. Changing consumer behaviors, the accelerated rise of technology-driven trends, and less constrained competition are revolutionizing the capital-intensive, wholesale industry. While automotive...
Shaking Up the Automotive Industry
In the age of electric, hybrid, connected, and autonomous vehicles, could you imagine driving a steam powered car? Probably not. The automotive industry has certainly come a long way from the mass-production of the Ford Model T, but technology...
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