Leading BPO provides global healthcare client solutions to provider and payer clients
GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--STARTEK (NYSE:SRT), a leader in business process outsourcing services, announced today that Collection Center, Inc. (CCI), its wholly owned healthcare receivables management firm, is now licensed for collections services in all 50 states. The national reach and presence of CCI provides an increased level of service for its current clients and allows for continued expansion of its footprint for new clients.
“Compliance with all federal, state and local regulations related to collections services and credit reporting is a daily priority for STARTEK’s CCI,” says Randy Fischer, vice president of revenue management for STARTEK. “Our clients depend on us to stay ahead of the constant change in the receivables industry. With our footprint now in all 50 states, we will continue to see our healthcare client solutions services expand.”
CCI is highly regarded as an informed resource on regulatory and compliance issues for receivables management. In addition to its core services in the telecommunications, retail and technology verticals, STARTEK is a leading healthcare BPO, serving a wide variety of provider and payer clients in the healthcare industry.
STARTEK provides healthcare client solutions for receivables management, nurse triage, enrollment, pharma, medical device management and patient customer service/scheduling. Collection Center, Inc. is a member of ACA International, the Healthcare Financial Management Association (HFMA), and is a Member Company of the BBB with an A+ rating. For more information regarding CCI’s capabilities, please visit www.collectioncenterinc.com.
World class customer engagement starts with world class conversations – and that’s where we come in. We’re STARTEK, and we specialize in orchestrating the ideal customer experience at the point of conversation between you and your customers. Powered by the science of dialogue, our customer engagement specialists and communication scientists understand the human component of the contact center better than anyone. Our omnichannel engagement solutions have helped countless brands, including JD Power award-winning companies, connect emotionally, solve issues, and improve net promoter scores. Whether engaging on the phone, online, in person, in your contact center or in ours, STARTEK can help you turn your strong customer relationships into unbreakable ones. Because the outcome of every customer engagement matters. For more information, visit http://www.startek.com/.
What’s behind the personalization hype?...
Keep your consumers coming back with true personalization. Do your employees have ability to read the consumers’ needs and craft conversations? Or have we been here before with that same cookie-cutter approach?
Is Robotic Process Automation the Missing Piece of...
What do robots and the back office have to do with customer experience and satisfaction? A lot, it turns out.
To start optimizing your client engagement call us at +1 (800) 541-1130.