GREENWOOD VILLAGE, Colo., June 8, 2017 – STARTEK (NYSE: SRT), a leader in business process outsourcing services, is immediately hiring full-time and part-time employees at its Greeley engagement center to support, a phone, television, internet and home security services company, and a home warranty services company. STARTEK is seeking to fill a total of 100 Engagement Specialists (Agents) and Claims Management positions by July 2017. The new positions offer flexible scheduling, both full- and part-time, and include newly-created shifts for chat and text specialists. The scheduling flexibility in the chat and text positions are particularly suited for college students and recent high school graduates.
“The contact center landscape is technologically evolving,” says Mindy Cubrich, engagement center director for the STARTEK engagement center in Greeley. “Many customers prefer to communicate through channels other than voice. In this rapidly-evolving environment, we are training our specialists in contact center technology beyond telephone interactions. Our new clients’ customers will be able to reach our engagement specialists via their preferred method of communication, including voice, email, chat or text.”
To fulfill the 100 jobs needed by July, the Greeley Engagement Center will host three job fairs in June and July. Onsite interviews will be conducted at their center, and at the Greeley Workforce center, on the following dates:
Applications will also be accepted online through the company’s website at www.startek.com/careers
The company offers paid, full-time training and career advancement. “More than 70 percent of STARTEK’s customer engagement leaders across the enterprise are promoted from within,” Cubrich continues. “This is a great opportunity for applicants with exceptional customer service skills to develop and grow with us in a fun, fast-paced culture.”
Candidates must be age 18 or over, possess a High School diploma or GED, and successfully pass a background and drug check along with pre-employment assessments focused on technology skills and customer service behaviors. Candidates proficient in a second language, in addition to English, are encouraged to apply. STARTEK offers comprehensive paid training, competitive wages, and benefits including medical, dental and vision insurance, 401(k), and paid and unpaid time off.
World class customer engagement starts with world class conversations – and that’s where we come in. We’re STARTEK, and we specialize in orchestrating the ideal customer experience at the point of conversation between you and your customers. Powered by the science of dialogue, our customer engagement specialists and communication scientists understand the human component of the contact center better than anyone. Our omnichannel engagement solutions have helped countless brands, including JD Power award-winning companies, connect emotionally, solve issues, and improve net promoter scores. Whether engaging on the phone, online, in person, in your contact center or in ours, STARTEK can help you turn your strong customer relationships into unbreakable ones. Because the outcome of every customer engagement matters. For more information, please visit http://www.startek.com/
Kelly M. Hilton
Senior Director of Marketing and Global Communications
Ad Hoc Communication Resources
While the entire healthcare ecosystem continues to wrangle with market and regulatory uncertainty, one thing is certain: adapting to the new reality of the empowered healthcare consumer remains a massive challenge. In particular, many payers and... Read More
With the rise of digital channels and self-service technologies such as chatbots and other artificial intelligence (AI)-based technology, are we seeing the end of human interaction with the engagement center (contact center)? Likewise, does the... Read More