GREENWOOD VILLAGE, Colo., March 20, 2017 – STARTEK (NYSE: SRT), a leader in business process outsourcing services, is immediately hiring full time employees at its Myrtle Beach engagement center to support a telecommunications client. The company is seeking to fill 115 positions this month and a total of 330 positions by the end of the summer.
Interested candidates are invited to apply in person from 9 AM to 5 PM daily and receive on-the- spot interviews at STARTEK’s engagement center located at 310 Hinson Drive. Applications will also be accepted online at any time through the company’s website at www.startek.com/careers.
“STARTEK is looking for passionate candidates who are able to work in a fun and fast-paced environment,” said Fran Feldman, site director for the STARTEK engagement center in Myrtle Beach. “We are looking for exceptional employees who will provide a great customer experience while promoting our clients’ brands.” Feldman noted that more than 70 percent of STARTEK’s customer engagement leaders across the enterprise are promoted from within. She continued, “Our engagement specialists will learn invaluable skills that can be used throughout their career, it’s a great opportunity to develop and grow with us.”
Candidates must be able to successfully pass a background check along with pre-employment assessments focused on technology skills and customer service behaviors such as empathy and problem solving.
STARTEK offers comprehensive paid training, competitive wages and incentive programs, and benefits including medical, dental and vision insurance, 401(k), and paid and unpaid time off. Additionally, employees have access to discounts from local and national businesses and can earn incentives based on performance.
World class customer engagement starts with world class conversations – and that’s where we come in. We’re STARTEK, and we specialize in orchestrating the ideal customer experience at the point of conversation between you and your customers. Powered by the science of dialogue, our customer engagement specialists and communication scientists understand the human component of the contact center better than anyone. Our omnichannel engagement solutions have helped countless brands, including JD Power award-winning companies, connect emotionally, solve issues, and improve net promoter scores. Whether engaging on the phone, online, in person, in your contact center or in ours, STARTEK can help you turn your strong customer relationships into unbreakable ones. Because the outcome of every customer engagement matters. For more information, please visit http://www.startek.com/
The Top 7 Drivers of NPS: Why they matter in...
Inbound customer issues in today’s contact centers are complex. With rapidly evolving customer self-help technology, engagement specialists (agents) rarely respond to simple or routine inquiries. Brands are scrambling to keep their specialists...
The Dialogue Model: Turn breakdowns into brand...
Your client’s billing platform has a glitch impacting thousands of customers. Calls are flooding into the contact center and you’ve just learned that the glitch won’t be fixed for 48 hours. You’re thinking to yourself, It will take weeks to...
To start optimizing your client engagement call us at +1 (800) 541-1130.