HAMILTON — Hamilton is going to be bold, beautiful and a magnet for jobs and job seekers, according to the blueprint laid out for the city in the next five years by City Manager Joshua Smith and Mayor Patrick Moeller at the sold-out 2015 State of the City Address held at the Courtyard By Marriott Hamilton Thursday afternoon.
Kenny Craig, president/CEO of the Greater Hamilton Chamber of Commerce, hosts of the event along with the Rotary Club and Kiwanis, said that the sell-out crowd, estimated at over 280 people, was record setting.
“I can honestly say that this is the largest crowd we’ve ever had at our Red Carpet Luncheon,” Craig said. “People must be really excited about they are going to hear today.”
Before Moeller delivered his speech, he asked the crowded room to take a moment of silence for Hamilton police Sgt. Gerald Butler, who lost his life Tuesday night in a car accident. The mayor called him a great officer and family man, then preceded to talk about a boxer, whose career was analogous to what Hamilton is about.
Your client’s billing platform has a glitch impacting thousands of customers. Calls are flooding into the contact center and you’ve just learned that the glitch won’t be fixed for 48 hours. You’re thinking to yourself, It will take weeks to...
Engaging for disaster: Ditch metrics-driven...
Since its creation in 2003, the Net Promoter Score (NPS) has asserted itself as a better predictor of brand performance than customer satisfaction. Most contact centers view NPS as a key indicator of performance, creating metrics-driven engagement in...
To start optimizing your client engagement call us at +1 (800) 541-1130.