T-Mobile's cellular performance improved in the first half of 2014, while Sprint fell to the bottom of the rankings for the big four carriers, RootMetrics said.
T-Mobile has moved into third place among the big four cellular carriers in the United States, while Sprint has fallen to the number four spot, according to the results of new tests performed by RootMetrics, an independent mobile analytics firm.
Still in the number-one and number-two spots in the rankings are Verizon Wireless and AT&T, according to the tests by the Bellevue, Wash.-based company.
Human dialogue science is the future of contact centers. Genuine human dialogue has a more powerful influence over customer experience outcomes than all other factors combined. This powerful human element can make or break your customer brands....
Q&A With Ted Nardin, STARTEK Ideal Dialogue Expert
The Science of Dialogue: STARTEK’s Dialogue Expert, Ted Nardin, discusses the future of contact centers.
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