The seventh chapter of T-Mobile’s “Un-carrier” story is unfolding live right now in San Francisco, where CEO John Legere is hosting a press conference to discuss the carrier’s next big disruption. This time around, T-Mobile’s big announcement is a three-pronged attack on stragglers who still think its network is inferior and refuse to take an iPhone 5s for a free test drive. And in doing so, T-Mobile is once again offering its subscribers several benefits that rival carriers simply can’t match.
To read the full article and press release, click here.
For Payers and PBMs, Being Consumer-Centric...
Think being consumer-centric is enough to drive member satisfaction and loyalty? Payers and PBMs need to think again.
Social Media Out of Control
The responsibility for social media falls squarely in the marketing department, right? Not anymore. You’ve surely heard pundits use the phrase “customer service is the new marketing” over the past five years or so. Well today, with customers...
To start optimizing your client engagement call us at +1 (800) 541-1130.