Going somewhere? Interacting with Humans and AI along the journey.

May 10, 2019 7:53:00 AM

in Customer Service, Blog

The global travel and hospitality industry is enjoying boom times with spending on recreation, travel, and eating out all on the increase and predictions for continued growth. The flip side of all...

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Travel Company Takes Customer Satisfaction to New Heights

May 3, 2019 7:57:00 AM

in Customer Service, Blog

Today’s travelers have high-flying expectations for customer service. STARTEK’s client, a leader in the travel industry, is all too aware that pleasing its customers is just as important as...

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