Fighting COVID-19: Startek Hyper adopts WAHA for 55 percent of its global engagement workforce

Jun 9, 2020 3:50:36 AM

in Blog

If there is any bright spot to this pandemic, it is that challenging times often spark creativity and innovation, and the customer experience BPM industry is no exception. Today customer...

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Best In Class: Finding Answers to Higher Education’s Top Engagement Challenges amidst COVID-19

Apr 20, 2020 8:09:00 AM

in Education, Blog

Every challenge is an opportunity, they say and the outbreak of the COVID‐19 pandemic has turned tides of the education system in more ways than ever. The way our governments, institutions and...

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Improve Patient Experience Through Dialogue & Care

Mar 31, 2020 7:52:00 AM

in Customer Service, Blog

Trust is a critical part of any relationship and in the healthcare industry trust is imperative for a great patient experience. The COVID‐19 pandemic has brought about unprecedented changes in the...

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Hello! How May A.I. Help You ?

Jan 19, 2020 8:20:00 AM

in Customer Service, Blog

Artificial Intelligence (AI) is increasingly becoming part of our daily routines. The more we interact with Alexa and Siri, the more comfortable we are inviting these technologies into our homes...

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Startek: Young and inclusive

Aug 12, 2019 7:49:00 AM

in Customer Service, Blog

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Prepping for one of the largest shopping events of the year – are you ready?

Jul 11, 2019 7:51:00 AM

in Customer Service, Blog

Are you prepping your online wishlist? Perhaps you have your eye on a new computer, some wearable technology, or maybe that new appliance you have been holding out for? Good news! Great deals are...

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