The Robots Are Here: Betting on RPA for Intelligent Business Process Management

Apr 25, 2019 7:58:00 AM

in Customer Service, Blog

Across all industries, robots are revolutionizing the way companies operate in nearly every sector of the economy. From the creation of the robotic vehicle assembly lines in manufacturing to...

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Putting Stock in Conversation

Apr 11, 2019 7:59:00 AM

in Customer Service, Blog

Across the financial services industry, continuous disruption and nimble competitors eager to snatch up market share mean that customer satisfaction and loyalty are essential to top-line revenue...

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Meeting the Expectations of Today’s Financial Consumer

Apr 4, 2019 8:06:00 AM

in Customer Service, Blog

Across the financial services industry, continuous disruption and nimble competitors eager to snatch up market share mean that customer satisfaction and loyalty are essential to top-line revenue...

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Class is in Session – How to Create the Ideal Student Experience

Mar 7, 2019 8:09:00 AM

in Customer Service, Blog

Transitions in life can be both exciting and nerve-racking, especially when it comes to education. Whether a learner is deciding to enroll in a higher education program or a parent is deciding to...

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Consumer Trust in the Auto World

Feb 28, 2019 8:11:00 AM

in Customer Service, Blog

Buying a car is an emotional experience because it’s such a big-ticket item. For the average car buyer, it’s the second most expensive item they will own after their home. It’s also a long-term...

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New Trends in the Automotive Industry – Love Them or Hate Them?

Feb 14, 2019 8:12:00 AM

in Customer Service, Blog

The automotive industry is undergoing a transformation. Changing consumer behaviors, the accelerated rise of technology-driven trends, and less constrained competition are revolutionizing the...

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