Consumer Trust in the Auto World

Feb 28, 2019 8:11:00 AM

in Customer Service, Blog

Buying a car is an emotional experience because it’s such a big-ticket item. For the average car buyer, it’s the second most expensive item they will own after their home. It’s also a long-term...

Read More

New Trends in the Automotive Industry – Love Them or Hate Them?

Feb 14, 2019 8:12:00 AM

in Customer Service, Blog

The automotive industry is undergoing a transformation. Changing consumer behaviors, the accelerated rise of technology-driven trends, and less constrained competition are revolutionizing the...

Read More

Shaking Up the Automotive Industry

Feb 7, 2019 8:13:00 AM

in Customer Service, Blog

In the age of electric, hybrid, connected, and autonomous vehicles, could you imagine driving a steam powered car? Probably not. The automotive industry has certainly come a long way from the...

Read More

Social Tips to Boost Your Brand

Jan 31, 2019 8:19:00 AM

in Customer Service, Blog

Each year we make resolutions or goals and promise ourselves that this year will be better than the one before. We try new diets or exercise programs, attempt to quit bad habits, and maybe even...

Read More

Personalization in the Age of Automation

Jan 17, 2019 8:24:00 AM

in Customer Service, Blog

Being called by your first name, reward points, special member advantages, timely discounts – let’s face it. We love it. As consumers, we want brands to cater to our individual needs and wants....

Read More

Do it For the Gram

Jan 10, 2019 8:32:00 AM

in Customer Service, Blog

Heart hands at sunset, toes in the sand, the perfect video angle of the candy falling out of the piñata cake your friend just cut; apply the right filter and post. You’ve probably seen these types...

Read More