Improve Patient Experience Through Dialogue & Care

Mar 31, 2020 7:52:00 AM

in Customer Service, Blog

Trust is a critical part of any relationship and in the healthcare industry trust is imperative for a great patient experience. The COVID‐19 pandemic has brought about unprecedented changes in the...

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Hello! How May A.I. Help You ?

Jan 19, 2020 8:20:00 AM

in Customer Service, Blog

Artificial Intelligence (AI) is increasingly becoming part of our daily routines. The more we interact with Alexa and Siri, the more comfortable we are inviting these technologies into our homes...

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Startek: Young and inclusive

Aug 12, 2019 7:49:00 AM

in Customer Service, Blog

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Prepping for one of the largest shopping events of the year – are you ready?

Jul 11, 2019 7:51:00 AM

in Customer Service, Blog

Are you prepping your online wishlist? Perhaps you have your eye on a new computer, some wearable technology, or maybe that new appliance you have been holding out for? Good news! Great deals are...

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Going somewhere? Interacting with Humans and AI along the journey.

May 10, 2019 7:53:00 AM

in Customer Service, Blog

The global travel and hospitality industry is enjoying boom times with spending on recreation, travel, and eating out all on the increase and predictions for continued growth. The flip side of all...

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Travel Company Takes Customer Satisfaction to New Heights

May 3, 2019 7:57:00 AM

in Customer Service, Blog

Today’s travelers have high-flying expectations for customer service. STARTEK’s client, a leader in the travel industry, is all too aware that pleasing its customers is just as important as...

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The Robots Are Here: Betting on RPA for Intelligent Business Process Management

Apr 25, 2019 7:58:00 AM

in Customer Service, Blog

Across all industries, robots are revolutionizing the way companies operate in nearly every sector of the economy. From the creation of the robotic vehicle assembly lines in manufacturing to...

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Putting Stock in Conversation

Apr 11, 2019 7:59:00 AM

in Customer Service, Blog

Across the financial services industry, continuous disruption and nimble competitors eager to snatch up market share mean that customer satisfaction and loyalty are essential to top-line revenue...

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Meeting the Expectations of Today’s Financial Consumer

Apr 4, 2019 8:06:00 AM

in Customer Service, Blog

Across the financial services industry, continuous disruption and nimble competitors eager to snatch up market share mean that customer satisfaction and loyalty are essential to top-line revenue...

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Class is in Session – How to Create the Ideal Student Experience

Mar 7, 2019 8:09:00 AM

in Customer Service, Blog

Transitions in life can be both exciting and nerve-racking, especially when it comes to education. Whether a learner is deciding to enroll in a higher education program or a parent is deciding to...

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