To succeed in a digital-first world, brands must create human-like digital experiences and seamlessly connect automated and live agent experiences.
In this session, we explore how human-centric design paired with AI reduces customer and agent effort to deliver cost savings and customer satisfaction.
August 25, 2022 11:00 AM EST
Register NowSpeaker
Abhinandan Jain
Chief Digital Officer, StartekGlobally, enterprises are doubling down on customer experience (CX) as a key lever to build market differentiation. With increasing focus on digital CX, analytics has emerged as a lynchpin for enterprises’ digital transformation strategies.
In this webinar, we look at best practices for an effective next-generation analytics strategy and how to maximize the impact of transformation initiatives. We also look at the future of analytics and the way forward for enterprises to drive the adoption of next-generation analytics solutions.
September 14, 2022 11:00 AM EST
Register NowSpeaker
Sharang Sharma
Practice Director, Everest Group
As the role of CXO becomes more integral in delivering a positive customer experience through their journey and ensuring data security, this webinar highlights the findings from CXO 2022 research on some crucial questions:
September 22, 2022 11:00 AM EST
Register NowSpeaker
Melissa O'Brien
Research and Operations Leader, HFS Research
October 20, 2022 11:00 AM EST
Register NowSpeaker
Abhinandan Jain
Chief Digital Officer, StartekAutomation Anywhere research reveals that 57 percent of surveyed organizations expect to invest in RPA and intelligent automation over the next 12 months. In this panel discussion, we’ll:
November 15, 2022 11 a.m. EST
Register NowSpeaker
Abhinandan Jain
Chief Digital Officer, StartekMore than half the world’s population actively uses social media, demonstrating that brands cannot afford to overlook social in their CX strategy. In this panel discussion we will explore the importance of social channels for brand visibility, customer engagement, and satisfaction, how to turn your data into insights, along with sharing with you the best practices to create better CX.
December 1st week, 2022 11 a.m. EST
Register NowSpeaker
Aakash Shripat
VP, Digital Customer Experience, StartekChatbots have revolutionized customer experience (CX) delivery across all sectors. But effective chatbot deployments are about more than technology. In this webinar, our experts outline why chatbots fail and explore what you need to consider to effectively leverage chatbots to deliver world-class experiences.
July 26, 2022 11 a.m. EST
Speakers
Abhinandan Jain
Chief Digital Officer, StartekVenkatesh Krishnaswamy
CCaaS Product Strategist, DialpadBy submitting this form, I consent to receive information and updates from Startek. Startek will never share or sell your information with third parties and you can opt out at any time. For more information read our Privacy Policy.