Technology-agnostic solutions for secure, personalized CX

Flexible, tailored contact center technology from Startek builds your foundation for CX success

Technology shapes the experience your brand delivers. The right technology makes your CX seamless across live and digital channels and gives agents a 360-degree view, enabling more engaging and personalized interactions. Technology agnostic, Startek delivers flexible, cost-effective solutions by understanding your unique business goals and deploying the best fit for your needs. From tools that enable teams to work securely in a remote environment to solutions that ensure effortless social media management, the contact center technology from Startek ensures your brand stands out from the crowd.

Contact center technology solutions

Startek® cloud

Enable teams to work efficiently and securely across geographies

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Startek® LISA

Deliver real-time, personalized and effortless social CX

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Startek® omnichannel contact center

Deliver world-class CX across channels

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Why Startek®?

Recognized as a Leader in Work From Home Services in the Global ISG Provider Lens™ quadrant report on Contact Center – Customer Experience Services 2022, Startek anticipates your needs to deliver consistently world-class experiences in a hybrid world.

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Related Posts

Blog

Transforming CX with contact center knowledge management

The article outlines the benefits of knowledge management for enhanced customer experience.

March 2024

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Guides & whitepapers

Empowering contact center heroes

Gen AI revolutionizes customer service by enhancing agent productivity and CX. Learn about its transformative power in our eBook.

March 2024

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Blog

Optimizing call volumes for improved retail customer experience

Improve the retail customer experience by reducing long hold times and decreasing abandoned calls to drive customer engagement and retention

March 2024

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Press releases

Startek® wins three Comparably Best Places to Work awards 

Startek® awarded 3 Comparably honors: Best Places to Work, including Best Company Outlook & Global Culture.

March 2024

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Blog

Boost customer experience with call center coaching

Learn how call center coaching shapes perceptions and fosters excellence in customer service.

March 2024

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Blog

Differentiating through digital customer experience in Telecoms

Explore how AI and data analytics can improve CX in telecom.

March 2024

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Startek life

Championing inclusion: Honoring her voices 

Startek® celebrates a diverse female workforce: Dee, Saskia, Aditi, Amal, and Amanda - voices shaping success and fostering inclusion.

March 2024

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

Agent experience and effectiveness
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Insights and analytics
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Intelligent automation and self service
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