Accent and Language Adaptation AI Solutions
Break language barriers. Expand global reach. Elevate experience.
In a borderless world, customer support must scale across languages, accents, cultures, and cost models. But high-quality multilingual agents are scarce, expensive and hard to scale in every market.
of customers prefer to interact in their own language
of contact centers can match customers’ speech preferences globally
Startek Accent and Language AI helps you deliver native-like clarity, at global scale
—without sacrificing empathy, cultural tone or brand voice.
AI at the intersection of language, culture, and experience
Support 35+ languages across voice and non-voice with real-time transcription, translation, and interpretation overlays.
Adjust tone, cadence, and vocal style to meet customer expectations by region or persona.
Improve voice clarity with AI-powered suppression of background noise.
Support 35+ languages across voice and non-voice with real-time transcription, translation, and interpretation overlays.
Support 35+ languages across voice and non-voice with real-time transcription, translation, and interpretation overlays.
Support 35+ languages across voice and non-voice with real-time transcription, translation, and interpretation overlays.
With Accent and Language AI, you can optimize your global operations
Utilize skilled agents from Philippines, Colombia, India and other cost-effective locations.
Support multiple languages without co-locating in every market.
Maintain high CSAT and trust while reducing operational costs.
Regardless of location or native fluency—confident that AI will enhance clarity and comfort on both ends of the
With Accent and Language AI, you can optimize your global operations
CSAT For offshore calls
15–28% Increase
Average Handle Time
12–20% Decrease
First Contact Resolution
18–30% Increase
Via smart routing + AI overlay
3–5x Increase
Reduced need for transfers
30–50% Decrease
Industries benefiting from Startek Accent and Language AI
Global Retail
Scaling support to new markets without the cost of hiring native speakers in every region.
Key Benefits:
Global Retail
Scaling support to new markets without the cost of hiring native speakers in every region.
Key Benefits:
94%
Success Rate
Yes, you can consolidate delivery into the most efficient locations while maintaining high clarity and CSAT.
Absolutely. Accent shaping works bi-directionally for better mutual understanding.
No. It’s scalable for mid-sized teams and supports flexible delivery models
No. It enhances the agent’s ability to be understood—preserving empathy while improving clarity.
Ready to speak the customer’s language—from anywhere?
With Startek Accent and Language Adaption AI, your voice is always clear, confident and customer-centric—no matter where it's coming from.
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