Insights

From idea to impact: How innovation shapes my work at Startek®

What is a retail call center and why your business needs one?

Startek® Honduras earns Dragon Award “Generation Y-Z” and celebrates leadership recognition

Mastering call center campaigns: types, examples and best practices

Startek® India honored as One of India’s Best Workplaces in IT & IT-BPM 2024 – Top 50

Startek® Interaction Analytics wins 2024 BIG Awards for Business

AI simulations and game-based learning method: Enhance agent training

Conversational AI consulting services: Enhancing your CX

AI and agents: How will they co-exist and the role of humans in the middle

Startek® propels Telkom to top honors in 2024 Ask Afrika Orange Index for Call Centre Excellence

Startek® India recognized with the prestigious SHRM HR Excellence Award 2024 for ‘Excellence in Managing the Distributed Workforce’ 

Next-generation CX pricing for 2025