Blog
Discover the latest self-service trends in cable and media and how they’re revolutionizing the cable and media customer experience
May 2023
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Discover the top three ways technology elevates travel and hospitality CX and help brands stay on top
May 2023
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Learn how to maintain quality CX during a recession with limited resources, leveraging technology and a robust CX strategy
May 2023
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Read the blog to discover why augmented reality is playing an essential role in enhancing retail customer experience
May 2023
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Having a multilingual CX strategy is crucial for global success. Our blog discusses the benefits and challenges of developing one
May 2023
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The article outlines the benefits of knowledge management for enhanced customer experience
May 2023
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Customer experience management leader recognized for delivering measurable benefits for agents and customers
May 2023
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The blog covers conversational AI, including its types, functionality and impact on enhancing brand CX
April 2023
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The power of positive experiences and the role of stakeholders in the brand's long-term success is brought to life in the new Startek logo.
April 2023
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Learn about the benefits of CCaaS and the key features that businesses can customize to meet their specific needs.
April 2023
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Discover how technology is revolutionizing CX in the hospitality industry and explore six digital transformation trends.
April 2023
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Learn how AI is having a positive impact on the telecommunications industry by reducing customer friction, increasing engagement and retention and creating new revenue streams.
April 2023
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New visual identity fully integrates Aegis into the Startek brand and sets out company’s mission to employ digital-first solutions to deliver CX excellence
April 2023
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This recognition reiterates the company’s unwavering commitment to exceptional customer experience
April 2023
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Global Customer Experience (CX) solutions provider, Honored for Transforming the Industry with Innovative Solutions and Unwavering Dedication to Service Excellence
April 2023
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Accolades reflect ongoing commitment to ensuring a vibrant workplace for all associates
April 2023
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Startek was also recognized as one of India’s Best Workplaces™ for Women 2022 - Top 50
March 2023
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Global CX solutions provider recognized for exceptional customer service and innovative use of technology
March 2023
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MamaLift postpartum mental health support program made available to U.S.-based postpartum associates
March 2023
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Learn how top telecom providers are enhancing CX through automation, AI, ML and personalization.
February 2023
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This recognition reinforces the company's dedication and commitment to offering the highest level of service in the outsourcing industry
February 2023
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How can retail manage call volumes and improve CX with technology and analytics?
February 2023
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Learn how social media can enhance CX in travel and hospitality by understanding customer behavior, increasing brand accessibility and improving awareness
February 2023
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The award acknowledges Startek organization’s dedication to achieving excellence in corporate culture and leadership
February 2023
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Explore how AI and data analytics can improve CX in telecom
January 2023
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Explore the importance of agent experience and how to improve it for better customer experience
January 2023
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Learn how to build an omnichannel contact centre for a world-class CX
December 2022
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Startek recognized as a Leader in Social Media CX Services and Work From Home Services
October 2022
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Startek Recognized as a Leader in Social Media CX Services and Rising Star in both AI and Analytics and Work From Home Services in U.S. ISG Provider...
October 2022
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Recognized with the Best Customer Experience award in the Managed Digital Transformation Providers Category
October 2022
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Recognized by Everest Group amongst 14 providers with the capabilities necessary to effectively support global CX delivery
September 2022
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Strategic investments in people, process and infrastructure create a springboard for sustained growth
September 2022
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Discover the importance of social media for brands and ways to improve CX with it
August 2022
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Learn how to leverage call center analytics to improve customer satisfaction and agent productivity
August 2022
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Uncover what call center automation is, the types of automation available, key benefits and why automation is a perfect fit for call centers in today’s digital-first world
August 2022
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Recognized for its commendable diversity and inclusion initiatives and programs that foster community and allyship among employees
August 2022
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Learn why brands must moderate third-party content to promote trust and safety
August 2022
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Learn about the top 5 CX trends that brands must keep pace with in 2022
August 2022
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Announced the launch of Startek Agent AI, a modular platform combining solutions to enhance employee experience (EX) and deliver a superior CX
July 2022
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Learn about the six priorities for a successful call center holiday ramp up
July 2022
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Learn about the new technologies that are driving changes in consumer behavior in retail
July 2022
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CX optimization in an economic downturn: 5 steps to success
July 2022
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Startek Global CEO, Bharat Rao has been recognized for the company’s ongoing commitment to diversity and inclusion practices
July 2022
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Learn how to ensure that work-at-home benefits your CX delivery
July 2022
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Recognized as one of India’s Best Companies to Work for 2022 - Top 100 by Great Place to Work® Institute for the second consecutive year
June 2022
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Startek will combine human-centered AI and its 43,000 agents with Genesys technology to enable businesses to orchestrate flexible and scalable CX
June 2022
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Learn how to make the workplace a safe space
June 2022
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The blog discusses how call center speech analytics can help brands mine valuable data from voice conversations to enhance the customer experience.
May 2022
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Recognized for the successful deployment of its innovative cloud-based offering
May 2022
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“We see our customers as invited guests to a party, and we are the hosts,” explains Jeff Bezos, Amazon founder and executive chairman. “It’s our job each...
April 2022
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Denver, CO – April 12, 2022- Startek (NYSE: SRT), a global customer experience (CX) solutions provider, today announced that it has entered into a partnership with Krisp,...
April 2022
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Greenwood Village, CO and Mumbai, India- April 5, 2022– Startek (NYSE: SRT), a global customer experience (CX) solutions provider, today announced that it has been Great Place...
April 2022
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Bharat Rao, president, Startek promoted to Global CEO driving forward rapid-growth plans Ronald Gillette joins Startek as Strategic Advisor and Head of Business Transformation, optimizing CX delivery...
February 2022
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Recognized for creating a seamless and effortless customer experience (CX) cloud solution built on advanced AI capabilities Advanced CX solutions bring flexibility and scalability to improve customer...
January 2022
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Greenwood Village, Colorado and Kuala Lumpur, Malaysia – January 10, 2022 – Startek (NYSE: SRT) (the “Company”), a global provider of customer experience management solutions, has been...
January 2022
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Appointment of Abhinandan Jain as Chief Digital Officer to spearhead digital innovations and growth Appointment of Rebecca Gautrey as Chief Marketing Officer to drive go-to-market and brand...
November 2021
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Greenwood Village, Colorado and Mumbai, India – October 26, 2021 – Startek® (NYSE: SRT) (the “Company”), a global provider of customer experience management solutions, has been recognized...
October 2021
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Appointment of Bharat Rao as President to support business transformation & reorganize strategic priorities Appointment of Vivek Sharma as Chief Revenue Officer to drive expansion & strengthen...
October 2021
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Greenwood Village, Colorado and Manila, Philippines – September 10, 2021– Startek® (NYSE: SRT) (the “Company”), a global provider of customer experience management solutions, announced that it is...
September 2021
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Greenwood Village, Colorado, and Mumbai, India – September 02, 2021– Startek® (NYSE: SRT), a global provider of customer experience management solutions, has been recognized by IAOP®, the...
September 2021
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In 2021 a record number of women ran Fortune 500 companies. While this headline is something to celebrate, dig deeper and it’s clear to see that women...
August 2021
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Greenwood Village, Colorado, and Mumbai, India – July 08, 2021– Startek® (NYSE: SRT), a global provider of customer experience management solutions, announced a strategic collaboration with Automation...
July 2021
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Greenwood Village, Colorado, and Mumbai, India – June 08, 2021– Startek® (NYSE: SRT), a global provider of customer experience management solutions, has been awarded a Silver Stevie®...
June 2021
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Greenwood Village, Colorado, – April 21, 2021– Startek® (NYSE: SRT), a global provider of customer experience management solutions, has helped speed up the vaccine distribution process by...
April 2021
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Greenwood Village, Colorado and Mumbai, India – March 17, 2021– Startek (NYSE: SRT), a global provider of customer experience management solutions, has been honored with a Bronze...
March 2021
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Startek acquires ~26% indirect beneficial interest in CSS Corp; has option to acquire majority stake. Investment provides entry into the fast-growing technology support segment and leverage leading...
February 2021
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Acknowledged as one of the Best Companies to Work for in Malaysia and the Philippines, where Startek employs over 8,000 people across six campuses Greenwood Village, Colorado...
February 2021
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Greenwood Village, Colorado and Mumbai, India – February 10, 2021 Startek® (NYSE: SRT)- a global provider of customer experience management solutions, is recognized by the Society for...
February 2021
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GREENWOOD VILLAGE, Colo. & MELBOURNE, Australia--Nov. 18, 2020–Startek® (NYSE: SRT), a global provider of customer experience management solutions, has been recognized as an ‘Employer of Choice’ (EOC)...
November 2020
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Sustained Excellence as a leader for the last 10 consecutive years GREENWOOD VILLAGE, Colo. & MUMBAI, India – Apr. 15, 2020— Startek® (NYSE: SRT), a global provider...
April 2020
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