Top picks
Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23%
Startek® launches Generative AI platform to empower agents and enhance customer experience
Blog
Implementing Generative AI in customer service and ten use cases
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Call center monitoring: enhance your customer satisfaction
Press releases
Startek® Honduras earns Great Place To Work® Certification for 2024-25
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Contact center intelligence – Benefits, features and use cases
Case studies
Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23%
Blog
Are human-centric experiences possible with Gen AI? We think so!
Blog
Chatbot vs. conversational AI: Key differences, types and examples
Blog
Generative AI in ecommerce: Key features and use cases
Blog
Top 10 must-know contact center automation innovations for 2024
Press releases
Startek® recognized on 2024 IAOP Global Outsourcing 100® list
Press releases
Startek® wins 2024 People’s Choice Stevie® award for Favorite New Products
Startek life
From the ground up: My Startek® success story