In this blog, we look at Nelly's Startek journey from agent to Talent Acquisition Manager.
This accolade enforces Startek® commitment to foster an inclusive & empowering workplace for women.
Learn how call center gamification improves agent productivity and increases customer satisfaction.
Discover Hang Ho's journey from call center agent in 2017 to present day Operations Manager in Australia.
Awards of Happiness®, RRHH Digital and ALCEB commend the company’s inclusivity and leadership.
Guides & whitepapers
Get insights on the benefits, challenges and strategies for implementing gamification in customer experience.
Webinars & events
Watch this webinar to discover how open enrollment boosts agent conversations and customer experience.
Startek India earns gold for equal opportunity opportunity & "Leadership Factory" recognition for diversity and inclusion.
Alejandro shares his journey and his perspective on what happiness at work truly means.
The awards highlight the company's commitment to excellence, diversity and inclusion.
Discover Christopher Bondoc's Startek journey from call center agent to Sr. Director, Operations.
Discover how Luis Bonilla's role at Startek grew from call center agent to Director, Operations.
Get valuable insights and practical strategies to optimize your contact center operations during open enrollment.
This webinar explores how gamification transforms your CXM landscape to create a high-performing workforce
Learn about the six priorities every call center should consider for a successful holiday ramp up.
Startek wins the Gold Stevie® Award for its contribution in the Work Management Platform category.
Download the checklist and learn how to achieve maximum impact on your CX strategy with a multilingual approach.
Read about the Startek career of Jenn Post and her journey from customer service agent to Talent Acquisition Specialist.
Discover how telecom companies are using chatbots to enhance their customer experience.
Get this comprehensive checklist and learn how to leverage knowledge management to supercharge your brand’s CX.
Discover five impactful methods to build a strategy that withstands economic downturns.
Read the blog to discover the transformative power of personalization in the travel and hospitality industry.
Discover the impact of Generative AI in the customer experience (CX) space in this insightful new blog by Startek Global CEO, Bharat Rao.
Discover the top benefits of CCaaS for an enhanced Customer Experience Journey.
This award recognizes our ongoing efforts to embrace diversity, inclusivity and empower women's leadership.
Unlock the potential of seamless customer service transformation with our comprehensive checklist!
Startek Agent AI platform recognized in the Corporate Learning/Workforce Development Solution category, spotlighting the power of people, data and technology.
Learn how to master remote call center training for exceptional CX.
Discover the latest self-service trends in cable and media and how they’re revolutionizing the cable and media customer experience.
Discover the top three ways technology elevates travel and hospitality CX and help brands stay on top.
Learn how to maintain quality CX during a recession with limited resources, leveraging technology and a robust CX strategy.
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