Blog

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From answering calls to shaping careers: My Startek® adventure

In this blog, we look at Nelly's Startek journey from agent to Talent Acquisition Manager.

September 2023

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Press releases

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Startek® named India’s Best Workplaces for Women 2023 (Large): Top 10 by Great Place To Work 

This accolade enforces Startek® commitment to foster an inclusive & empowering workplace for women. 

September 2023

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Blog

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How call center gamification improves agent productivity 

Learn how call center gamification improves agent productivity and increases customer satisfaction.

September 2023

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Blog

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Rising through the ranks: My path to success

Discover Hang Ho's journey from call center agent in 2017 to present day Operations Manager in Australia.

September 2023

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Press releases

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Startek® Honduras celebrates dual workplace engagement achievements 

Awards of Happiness®, RRHH Digital and ALCEB commend the company’s inclusivity and leadership.

September 2023

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Guides & whitepapers

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Playing to win: Transforming agent experience with gamification

Get insights on the benefits, challenges and strategies for implementing gamification in customer experience.

September 2023

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Webinars & events

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Open enrollment : Boost conversions with seamless contact center support 

Watch this webinar to discover how open enrollment boosts agent conversations and customer experience.

September 2023

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Press releases

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Startek® India Garners Multiple Accolades for Leadership and Inclusion

Startek India earns gold for equal opportunity opportunity & "Leadership Factory" recognition for diversity and inclusion.

September 2023

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Blog

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The joy equation: Decoding happiness at work 

Alejandro shares his journey and his perspective on what happiness at work truly means.

September 2023

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Press releases

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Startek® Philippines earns prestigious awards for workplace excellence and diversity initiatives 

The awards highlight the company's commitment to excellence, diversity and inclusion.

September 2023

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Blog

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From service to strategy: My journey of transformation at Startek® 

Discover Christopher Bondoc's Startek journey from call center agent to Sr. Director, Operations.

August 2023

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Blog

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Building blocks of success: How Startek® shaped my career 

Discover how Luis Bonilla's role at Startek grew from call center agent to Director, Operations.

August 2023

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Guides & whitepapers

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Happy holidays: Delivering an effective retail ramp 

Get valuable insights and practical strategies to optimize your contact center operations during open enrollment.

August 2023

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Webinars & events

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Gamification: Unleashing the full potential of your contact center agents

This webinar explores how gamification transforms your CXM landscape to create a high-performing workforce

August 2023

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Blog

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Manage holiday season ramp up: call center best practices

Learn about the six priorities every call center should consider for a successful holiday ramp up.

August 2023

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Press releases

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Startek® triumphs at the International Business Awards: Secures Gold Stevie® for Startek Agent AI  

Startek wins the Gold Stevie® Award for its contribution in the Work Management Platform category.

August 2023

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Checklists

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Five key steps to building a multilingual strategy

Download the checklist and learn how to achieve maximum impact on your CX strategy with a multilingual approach.

August 2023

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Blog

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A journey of success: From agent to talent acquisition 

Read about the Startek career of Jenn Post and her journey from customer service agent to Talent Acquisition Specialist.

August 2023

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Blog

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Leveraging chatbots to enhance customer experience in telecom 

Discover how telecom companies are using chatbots to enhance their customer experience.

August 2023

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Checklists

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Four best practices to enhance CX through knowledge management

Get this comprehensive checklist and learn how to leverage knowledge management to supercharge your brand’s CX.

August 2023

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Guides & whitepapers

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Startek®: Open enrollment whitepaper

Get valuable insights and practical strategies to optimize your contact center operations during open enrollment.

July 2023

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Checklists

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Five ways to recession-proof your CX strategy

Discover five impactful methods to build a strategy that withstands economic downturns.

July 2023

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Blog

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How personalization elevates CX in travel and hospitality

Read the blog to discover the transformative power of personalization in the travel and hospitality industry.

July 2023

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Blog

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The impact of generative AI in the customer experience space

Discover the impact of Generative AI in the customer experience (CX) space in this insightful new blog by Startek Global CEO, Bharat Rao.

July 2023

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Blog

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Top benefits of CCaaS in customer experience   

Discover the top benefits of CCaaS for an enhanced Customer Experience Journey.

July 2023

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Press releases

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Startek wins 3 Comparably Awards: Best CEOs for Women, Best CEOs for Diversity and Best Career Growth

This award recognizes our ongoing efforts to embrace diversity, inclusivity and empower women's leadership.

June 2023

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Checklists

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Migration to contact center as a service in 6 seamless steps

Unlock the potential of seamless customer service transformation with our comprehensive checklist!

June 2023

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Press releases

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Startek® wins the 2023 People’s Choice Stevie® Award in 2023 American Business Awards®

Startek Agent AI platform recognized in the Corporate Learning/Workforce Development Solution category, spotlighting the power of people, data and technology.

June 2023

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Blog

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Revolutionize CX with virtual coaching for call centers

Learn how to master remote call center training for exceptional CX.

June 2023

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Blog

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Self-service enhances the cable and media customer experience

Discover the latest self-service trends in cable and media and how they’re revolutionizing the cable and media customer experience.

May 2023

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Blog

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Technology unlocks CX success in travel and hospitality

Discover the top three ways technology elevates travel and hospitality CX and help brands stay on top.

May 2023

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Blog

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Five ways to strengthen and recession-proof your CX strategy

Learn how to maintain quality CX during a recession with limited resources, leveraging technology and a robust CX strategy.

May 2023

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