Automate repetitive and routine tasks

Drive cost-efficiency, accuracy and customer satisfaction with intelligent automation and self-service solutions from Startek

Automating routine and repetitive tasks improves accuracy and reduces the workload for live agents. Fast and accurate bots provide scalable, cost-efficient solutions that fulfill customer expectations of instant 24/7 support.

Intelligent automation and self service solutions

Call center agent using robotic process automation
Startek® Robotic Process Automation

Harness the power of bots to automate routine and repetitive tasks to streamline business processes

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Female agent happy with automated quality management support in a call center
Startek® Automated Quality Management

Drive efficiency and accuracy

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A customer happy with chatbot support
Startek® Conversational AI

Engage customers with human-like automated conversations

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Why Startek®?

Awarded a Bronze Stevie® Award for the Best Use of Technology in Customer Service in the 17th Annual Stevie Awards for Sales & Customer Service for our work to deploy a digital-first approach, Startek is a leading provider of digital transformation solutions.

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Why Startek<sup>®</sup>?

Insights

Blog

multicultural group of people at the workplace
From answering calls to shaping careers: My Startek® adventure

In this blog, we look at Nelly's Startek journey from agent to Talent Acquisition Manager.

September 2023

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Press releases

GPTW - Best Workplaces for Woman - India 1
Startek® named India’s Best Workplaces for Women 2023 (Large): Top 10 by Great Place To Work 

This accolade enforces Startek® commitment to foster an inclusive & empowering workplace for women. 

September 2023

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Blog

Call center agents using gamification at work
How call center gamification improves agent productivity 

Learn how call center gamification improves agent productivity and increases customer satisfaction.

September 2023

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Blog

a group of diverse cultured people at work
Rising through the ranks: My path to success

Discover Hang Ho's journey from call center agent in 2017 to present day Operations Manager in Australia.

September 2023

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Press releases

Awards of happiness banner blue
Startek® Honduras celebrates dual workplace engagement achievements 

Awards of Happiness®, RRHH Digital and ALCEB commend the company’s inclusivity and leadership.

September 2023

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Guides & whitepapers

Startek Gamification whitepaper cover
Playing to win: Transforming agent experience with gamification

Get insights on the benefits, challenges and strategies for implementing gamification in customer experience.

September 2023

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Webinars & events

Call center agent attending a call
Open enrollment : Boost conversions with seamless contact center support 

Watch this webinar to discover how open enrollment boosts agent conversations and customer experience.

September 2023

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

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Agent experience and effectiveness
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Contact center technology
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CX services
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CX strategy
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Insights and analytics
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