Automate repetitive and routine tasks

Drive cost-efficiency, accuracy and customer satisfaction with intelligent automation and self-service solutions from Startek

Automating routine and repetitive tasks improves accuracy and reduces the workload for live agents. Fast and accurate bots provide scalable, cost-efficient solutions that fulfill customer expectations of instant 24/7 support.

Intelligent automation and self service solutions

Why Startek®?

Awarded a Bronze Stevie® Award for the Best Use of Technology in Customer Service in the 17th Annual Stevie Awards for Sales & Customer Service for our work to deploy a digital-first approach, Startek is a leading provider of digital transformation solutions.

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Why Startek<sup>®</sup>?

Insights

Blog

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Echoes of leadership: My journey from agent to director

In this blog we discover Joseph's impressive Startek® journey from agent to Director.

December 2023

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Blog

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Limitless potential: My career evolution at Startek® 

Follow Uday's 17-year Startek® journey from call center agent to Senior Operations Manager.

November 2023

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Press releases

Big awards banner Startek
Startek® named 2023 winner in the BIG Award for Business

Startek® Agent AI has been named New Product of the Year at the BIG Award for Business.

November 2023

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Blog

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Switching gears: Driving towards my dreams

Follow Martin's inspiring career from driving trucks to becoming Senior Operations Manager at Startek® South Africa.

November 2023

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Blog

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A WIN for associates: Supporting our heroes in need

This blog focuses on the Startek® Warriors In Need (WIN) program and how it benefits employees.

October 2023

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Case studies

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Digital transformation delivers 34% call deflection for Jemena 

Download this case study to discover how our digital transformation efforts delivered a 34% call deflection for Jemena.

October 2023

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Blog

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From agent to Country Head: Unfolding my success story

Follow Manolo's inspiring Startek® journey from agent to Honduras Country Head.

October 2023

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

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Agent experience and effectiveness
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An agent filled with happiness utilizes cutting-edge contact center technology
Contact center technology
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CX services
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CX strategy
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Insights and analytics
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