Automate repetitive and routine tasks

Drive cost-efficiency, accuracy and customer satisfaction with intelligent automation and self-service solutions from Startek

Automating routine and repetitive tasks improves accuracy and reduces the workload for live agents. Fast and accurate bots provide scalable, cost-efficient solutions that fulfill customer expectations of instant 24/7 support.

Intelligent automation and self service solutions

Call center agent using robotic process automation

Startek^® Robotic Process Automation

Harness the power of bots to automate routine and repetitive tasks to streamline business processes

Female agent happy with automated quality management support in a call center

Startek^® Automated Quality Management

Drive efficiency and accuracy

A customer happy with chatbot support

Startek^® Conversational AI

Engage customers with human-like automated conversations

Why Startek^®?

Awarded a Bronze Stevie^® Award for the Best Use of Technology in Customer Service in the 17th Annual Stevie Awards for Sales & Customer Service for our work to deploy a digital-first approach, Startek is a leading provider of digital transformation solutions.

Why Startek<sup>®</sup>?

Insights

Blog

multicultural group of people at the workplace

From answering calls to shaping careers: My Startek® adventure

In this blog, we look at Nelly's Startek journey from agent to Talent Acquisition Manager.

September 2023

Press releases

GPTW - Best Workplaces for Woman - India 1

Startek® named India’s Best Workplaces for Women 2023 (Large): Top 10 by Great Place To Work

This accolade enforces Startek® commitment to foster an inclusive & empowering workplace for women.

September 2023

Blog

Call center agents using gamification at work

How call center gamification improves agent productivity

Learn how call center gamification improves agent productivity and increases customer satisfaction.

September 2023

Blog

a group of diverse cultured people at work

Rising through the ranks: My path to success

Discover Hang Ho's journey from call center agent in 2017 to present day Operations Manager in Australia.

September 2023

Press releases

Awards of happiness banner blue

Startek® Honduras celebrates dual workplace engagement achievements

Awards of Happiness®, RRHH Digital and ALCEB commend the company’s inclusivity and leadership.

September 2023

Guides & whitepapers

Startek Gamification whitepaper cover

Playing to win: Transforming agent experience with gamification

Get insights on the benefits, challenges and strategies for implementing gamification in customer experience.

September 2023

Webinars & events

Call center agent attending a call

Open enrollment : Boost conversions with seamless contact center support

Watch this webinar to discover how open enrollment boosts agent conversations and customer experience.

September 2023

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

A happy call center agent speaking with the customer in a work from home set up

Agent experience and effectiveness

An agent filled with happiness utilizes cutting-edge contact center technology

Contact center technology

A happy customer service agent talking to a customer

CX services

Two contact center leaders discussing CX strategy

CX strategy

Call center leader discussing insights from interaction analytics

Insights and analytics

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