Automate repetitive and routine tasks

Drive cost-efficiency, accuracy and customer satisfaction with intelligent automation and self-service solutions from Startek

Automating routine and repetitive tasks improves accuracy and reduces the workload for live agents. Fast and accurate bots provide scalable, cost-efficient solutions that fulfill customer expectations of instant 24/7 support.

Intelligent automation and self-service solutions

Startek® Robotic Process Automation

Harness the power of bots to automate routine and repetitive tasks to streamline business processes

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Startek® Automated Quality Management

Combine information across data sources to build a real-time view of customer feedback and power data-driven decision-making

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Startek® Conversational AI

Engage customers with human-like automated conversations

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Why Startek®?

Awarded a Bronze Stevie® Award for the Best Use of Technology in Customer Service in the 17th Annual Stevie Awards for Sales & Customer Service for our work to deploy a digital-first approach, Startek is a leading provider of digital transformation solutions.

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Insights

Blog

Self-service enhances the cable and media customer experience

Discover the latest self-service trends in cable and media and how they’re revolutionizing the cable and media customer experience

May 2023

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Blog

Technology unlocks CX success in travel and hospitality

Discover the top three ways technology elevates travel and hospitality CX and help brands stay on top

May 2023

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Blog

Five ways to strengthen and recession-proof your CX strategy

Learn how to maintain quality CX during a recession with limited resources, leveraging technology and a robust CX strategy

May 2023

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Blog

How augmented reality enhances the retail customer experience

Read the blog to discover why augmented reality is playing an essential role in enhancing retail customer experience

May 2023

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Blog

Building a multilingual CX strategy

Having a multilingual CX strategy is crucial for global success. Our blog discusses the benefits and challenges of developing one

May 2023

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Blog

Transforming CX with contact center knowledge management

The article outlines the benefits of knowledge management for enhanced customer experience

May 2023

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Press releases

Startek wins Silver Stevie® Award in the 2023 American Business Awards®

Customer experience management leader recognized for delivering measurable benefits for agents and customers

May 2023

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

CX services
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CX strategy
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Contact center technology
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Agent experience and effectiveness
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Insights and analytics
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