Create experiences that drive loyalty and engagement

From persona development to defining the metrics that matter, CX strategy solutions from Startek® build your roadmap for success

With out-of-the-box solutions to support small businesses and modular solutions for established brands, cx strategy solutions from Startek uncover the highs and lows in your customer journey to unlock world-class CX design.

CX strategy solutions

Two contact center leaders discussing CX strategy
Startek® journey mapping and CX design

Understand and improve your CX delivery

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Why Startek®?

Startek is one of the leading global CXM providers that supports clients with its 40,000 strong workforce spread globally. With its operational and delivery presence in the Americas, EMEA and APAC, as well as its capability to serve clients globally in multiple languages, it is well positioned to act as a strategic partner to global enterprises.

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Press releases

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Startek® India recognized among India’s Best Workplaces for Women 2024 – Top 10

Startek continues to lead in workplace excellence, following recent GPTW recognition as India’s Best Companies to Work For 2024.

October 2024

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Blog

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Conversational AI in telecom: Boost your bottom line

Discover what Customer Experience Automation is and why it's essential for modern businesses. Learn about automation and customer experience now.

October 2024

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Blog

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The Startek AI-powered CX revolution: A conversation with Everest Group 

Startek COO Gurpal Singh shares AI-powered CX and growth strategy for delivering exceptional CX in a talk with Everest Group VP Sharang Sharma.

October 2024

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Blog

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Startek® South Africa: A hub of excellence

Call center analytics software to optimize your operations and improve CX. Learn how to leverage data-driven insights for better decision-making.

October 2024

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Analyst reports

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Everest Group names Startek® as a Major Contender in Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – APAC

Download for insights on Startek® CXM investments, strengths, partnerships and ESG initiatives.

October 2024

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Blog

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Call center analytics: maximize your call center performance

Call center analytics software to optimize your operations and improve CX. Learn how to leverage data-driven insights for better decision-making.

October 2024

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Blog

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Customer experience automation: Transform your CX strategy

Discover what Customer Experience Automation is and why it's essential for modern businesses. Learn about automation and customer experience now.

October 2024

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

CX services

CX services

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Two contact center leaders discussing CX strategy

CX strategy

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An agent filled with happiness utilizes cutting-edge contact center technology

Contact center technology

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A happy call center agent speaking with the customer in a work from home set up

Agent experience and effectiveness

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A customer using self-service solutions in a customer support app

Intelligent automation and self service

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Call center leader discussing insights from interaction analytics

Insights and analytics

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