From gamification to knowledge management, agent experience and effectiveness solutions from Startek® drive agent engagement and boost productivity
Engaged agents stay in their roles longer, gain a deeper understanding of your brand and deliver a better experience to your customers. Modern agent experience and effectiveness tools from Startek onboard agents faster, improve their productivity and ensure accurate information is consistently delivered to customers.
Cited on the Global Outsourcing 100® list by the International Association of Outsourcing Professionals®, Startek manages 500 million customer interactions each year for leading brands across the globe. Our expertise, built on effectively engaging our 43,000 associates, ensures your teams are set up for success.Read more